Reviews
Great Experience
Had a great experience at EdMarks In Boise. Thanks to Ally and Ron, they made the whole buying experience a joy. Helped me with discounts, rebates. Ron even picked me up at the airport in my new Chevy Silverado HD 2500. Will definitely steer friends and family to EdMarks and will also head there when and if I buy another vehicle. 5 stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Oregon, for leaving us this response. You really made our day today.
Excellent price and exceptional customer service!
Well worth the airfare from PDX to purchase a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great feedback! Enjoy your day:)
Lied too
The wife bought a 2017 Traverse in November, noticed that a paint chip on the edge of drivers door. Made three appointment to get it repaired. Salesman Jason informed us that the vehicle needed to go to the repair shop. So he said that he had made appointments through the used car manager for shop time. Contacted the used car department they had no record of our car. Finally got with Jason and made a new appointment for early on a Thursday. We arrived at 8:30 am and was informed that they had no record of any service and that the salesman does not come in until 9:30 am. We were told by the salesman (when he finally arrive) that the car should be done by 4 pm that day. When we returned to pickup the vehicle neither the salesman or our SUV could be found. Noticed a parts person grab some touch up liquid and hear out back. Low and behold there was our SUV, salesman and parts person work on the door. I watched about 10 minutes they went threw the car (glove box) not knowing why, but started working on the door. I pressed the remote open and they both jumped. Salesman said the shop did a very sub par job and he was trying to make it better. He was was not kind to my wife when I brought the car around. All we got were lie after lie. Have tried to contact Jason but he has not returned calls or e-mails.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Nightmare! Brand new 2017 Chevrolet Truck wreaked on lot!
My brother bought a brand new 2017 Silverado Z71 Truck. Took the truck back to dealer after only owning the truck for 1 week to get the glass tinted- was told that the tinting was done on site. Later came back to find that his truck had been wrecked and the truck was taken off site- out sourced to a private company- where apparently the accident occurred- no witness- basically a hit and run! Edmark in Nampa said they would fit the smash back panel of the truck, but would not find him another 2017 Silverado. Now his is suppose to take back his now damaged truck that was not suppose to go off the lot! Shame on them for not correcting this issue in a very simple way! Now his has an Attorney- this is ridiculous - simple solution- replace his brand new truck with another brand new truck.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Beyond expectations
Excellent purchasing experience. I live out of state and flew over to pick up my new truck. Everything was organized and went smooth. Edmark is a great dealership and both Edmark and GM are fortunate to have Sarah Farinsky on the team. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beyond expectations
Best purchasing experience ever. From the first call inquiring about the Silverado 3500 I was interested in. Talked with Sarah Farinsky , She more than answered my questions , she sent me a video of the truck I was interested in. Really great! I chose to purchase the truck, living near seattle I scheduled a flight over. Sarah texted me soon as I departed the plane and promptly picked me up as soon as I got up front. We went to the dealership where everyone knew I was driving back as soon as the purchase was made. Great expedition of the sale, when all paperwork was done we went over the truck. Sarah was very professional and knowledgeable of my truck. It was ready to go full of fuel and even bottled water and cookies on the console.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Contacted via the net
I am an out of state buyer and contact this company about a vehicle. They had many hoops you had to jump through to buy a car. They demanded I buy the car immediately (or so it felt to me) and ultimately the jury is out for me.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Not so Happy
Wanted to review a Jeep and told sales person I don't want my credit ran and he agreed,as I am pre approved elsewhere, well be hold my credit was ran because I have a credit monitoring service. I will not be back and will recommend all who go there to go else where.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Shopper
Professional and very customer friendly. We were able to purchase a car within a couple of hours - most places you schedule a day. I would recommend Edmark Nampa if you're looking a new car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't bring in your trade.....
I'm not sure how anyone, especially a single mom is supposed to buy a car here. $2,000 over book "no budge" prices might be doable if they would make up for it and give you a fair deal on your trade, but my initial evaluation on my trade was $1500 under book, and $3500 less than my last trade evaluation (at Lithia-Thanks Guys!). My car is not a junk heap. All scheduled maintenance has been performed. No accidents. NO french fries in the floorboards, never been smoked in.... And its full of spiffy hard to find features like navigation, bluetooth, DVD system. Oh and it's PAID OFF, so no expense in having to pay off lienholders, wait for titles, etc. It has high miles but all freeway, and alot less than a similar less spiffy model on their lot. After an hour of haggling and my kids getting ready to explode, they finally came up as much as fair trade value, but that's still not "fair" if the vehicle I"m looking at is overpriced. It was a very frustrating experience. I can assure you, I will NEVER waste my time with this lot again. This was my second experience with Edmark. My first was in 2012 when we went in to look at another vehicle, which was also priced $2000 over book. We were paying cash. They had no wiggle room, and said if we didn't like their prices we could go somewhere else. We walked over to Dan Weibold and paid $2k under book for the beautiful ride I drive today. I do have to say, this "no haggle-best-price" racket is a joke. Dealer gets two stars because they DID have the best sales guy I've ever dealt with. His name is Tim Crowley and if you DO have the financial means to swallow an extremely bad deal, he is the guy to go to. He dealt wonderfully with me and my pissy-ness about the bad deal I was getting. He was great with my 4 and 5 year old, who I am pretty sure are the most terrifying things ever seen on the Edmark Showroom floor. Great GREAT guy working for a terrible organization. Wish I could give 5 stars just for his professionalism.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car