Reviews
Another good service experience
Ryan was friendly and efficient as always, interacted beforehand via email to simplify scheduling and made the logistics easy with a shuttle ride after drop-off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peace of mind
Consistent attention to details and customer service very much appreciated Even washed my car for me quick and efficient but more can you ask for right
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall Service
A very pleasant experience--I waited for the service to be done (a few recalled items), and the atmosphere in the waiting area was friendly and energetic. Ryan, my service rep, kept me informed about the status of the work, and was quick to get me on the road once it was complete. Auto service is unavoidably inconvenient, but if all service centers were like this one we would all be much happier auto owners.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recalls
Had three recalls on my recently purchased BMW X3. Peterson scheduled me within a week and took care of all three recalls with no problems. Did not leave with a long list of recommended service also--that was a plus! Tonya took good care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris Jensen is AWESOME!!
I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Chris Jensen took the time to give me all of my options and was never pushy. I ended up getting a brand new Toyota RAV 4 car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. Chris is worthy of any of my business and if I need anything in the future I would make the 3 hour trip from McCall to deal with him again! Thanks Chris. You rock Buddy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Justin Ramsey
We recently purchased a 2019 Toyota Highlander from Peterson and the salesman that helped us out, JUSTIN RAMSEY, is outstanding. He helped us understand the vehicle we were interested in and made sure we were able to get into a new vehicle timely and with the exact options desired. His knowledge is incredible, there is no question you cannot ask. We've had the vehicle nearly two weeks and I have already contacted him on several occasions to walk me through something in the vehicle. He's so very helpful and kind, and we couldn't be more appreciative of this! Thanks Justin and Peterson Toyota.... we love our new Highlander!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Justin Ramsey
Purchased a 2019 tundra crewmax from Peterson recently. My sales person, Justin Ramsey, did a outstanding job meeting my expectations and working within my budget to get what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Tundra purchase
Darren Bunger the salesman was extremely helpful and knowledgeable about my new truck. I have appreciated his follow up, as I have had a few questions about features. Tate was also helpful as I was pressed for time to expedite my deal and get me through quickly. Had a great experience at Peterson Toyota and will highly recommend the people I dealt with. Thanks again!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall items on BMW
Dropped off the car and was met by a friendly coordinator who explained what they were going to do. She called back to explain that the car needed some additional recall work done and it would take a bit longer to complete. Very satisfied with the work done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
warranty service
very professional and courteous. customer satisfaction and convenience seem to be priorities. the work performed always seems top notch. a pleasure to deal with, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair