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Peterson Auto Group

(4,248 reviews)
Visit Peterson Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 252-1368 (866) 252-1368
Used (888) 294-7509 (888) 294-7509
Service (208) 957-5194 (208) 957-5194

Reviews

(4,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Another good service experience

Ryan was friendly and efficient as always, interacted beforehand via email to simplify scheduling and made the logistics easy with a shuttle ride after drop-off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Peace of mind

Consistent attention to details and customer service very much appreciated Even washed my car for me quick and efficient but more can you ask for right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall Service

A very pleasant experience--I waited for the service to be done (a few recalled items), and the atmosphere in the waiting area was friendly and energetic. Ryan, my service rep, kept me informed about the status of the work, and was quick to get me on the road once it was complete. Auto service is unavoidably inconvenient, but if all service centers were like this one we would all be much happier auto owners.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recalls

Had three recalls on my recently purchased BMW X3. Peterson scheduled me within a week and took care of all three recalls with no problems. Did not leave with a long list of recommended service also--that was a plus! Tonya took good care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris Jensen is AWESOME!!

I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Chris Jensen took the time to give me all of my options and was never pushy. I ended up getting a brand new Toyota RAV 4 car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. Chris is worthy of any of my business and if I need anything in the future I would make the 3 hour trip from McCall to deal with him again! Thanks Chris. You rock Buddy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Justin Ramsey

We recently purchased a 2019 Toyota Highlander from Peterson and the salesman that helped us out, JUSTIN RAMSEY, is outstanding. He helped us understand the vehicle we were interested in and made sure we were able to get into a new vehicle timely and with the exact options desired. His knowledge is incredible, there is no question you cannot ask. We've had the vehicle nearly two weeks and I have already contacted him on several occasions to walk me through something in the vehicle. He's so very helpful and kind, and we couldn't be more appreciative of this! Thanks Justin and Peterson Toyota.... we love our new Highlander!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Justin Ramsey

Purchased a 2019 tundra crewmax from Peterson recently. My sales person, Justin Ramsey, did a outstanding job meeting my expectations and working within my budget to get what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Tundra purchase

Darren Bunger the salesman was extremely helpful and knowledgeable about my new truck. I have appreciated his follow up, as I have had a few questions about features. Tate was also helpful as I was pressed for time to expedite my deal and get me through quickly. Had a great experience at Peterson Toyota and will highly recommend the people I dealt with. Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall items on BMW

Dropped off the car and was met by a friendly coordinator who explained what they were going to do. She called back to explain that the car needed some additional recall work done and it would take a bit longer to complete. Very satisfied with the work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

warranty service

very professional and courteous. customer satisfaction and convenience seem to be priorities. the work performed always seems top notch. a pleasure to deal with, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.