Reviews
Great
I had Wonderful service In a timely manner. I felt that he answeed all of my questions in a friendly and professional manner. .great experience,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
They fixed my car in a very timely manner and I am real pleased. Great quality work! I will go back again for future service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan McCalla and service manager, Rafael Cuevas, went...
Ryan McCalla and service manager, Rafael Cuevas, went above and beyond to resolve the mechanical issues with our 528i. They are the best. Thanks a million.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased my 330i from and have been using Peterson’s...
I purchased my 330i from and have been using Peterson’s BMW for service since 2006. I’ve always found their service to be excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
February 21,2020"We recently purchased a vehicle through...
February 21,2020 "We recently purchased a vehicle through Eric Whipkey...." - We recently purchased a vehicle through Eric Whipkey. Eric was very professional, courteous and provided excellent customer service. He was attentive and patiently answered all our questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not to personable!
When you had Tonja there she was so friendly...She was allot of help and wasn't afraid to talk to you!...The guy that took her place wasn't very friendly at all and we were uncomfortable with him...and when we called him and told him that someone there broke our inside door handle he acted like we were lying!...We will be back Saturday and hopefully your mechanics will fix it for nothing!...
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We have used it to implement some changes. We hope that everything was resolved when you came back in. Thank you so much for your business.
Helpful, friendly, fast, persistant!
I've had a great experience with these guys at Peterson BMW. They always take care of me and my needs! Anything that needs a fix or even a basic check up they handle it no questions asked! Thank you I appreciate the work you all do!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Talk behind customers Back!
Let’s preface this review by saying that I’ve spent over $75,000 at Peterson Lexus here in Boise Idaho. I’ve had nothing but fantastic experiences in the past including working with Michael, Joe etc. Went to buy another Lexus tonight. The deal wasn’t successful but the entire process was flawed by dealing with Tony. He is aggressive and unwilling to work with the customer in anyway. My wife overheard him talking about me with another man as I went to look in our existing car for paperwork. This was before we had even interacted! Hard to imagine a Manager?? Could act this way! You should never talk behind a customers back, that is unacceptable in any business. Avoid at all costs!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Recently leased a car a RX350. Worked with Keith Jensen...
Recently leased a car a RX350. Worked with Keith Jensen and Mike Matthews. They were really nice to work with and made the process pretty simple. They did everything I asked so all I would have to do is sign the papers when I got to the dealership. Very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My boyfriend has been a Ford guy his entire 43 years. I...
My boyfriend has been a Ford guy his entire 43 years. I convinced him to try a BMW. He loved the car, but even more than that, the experience. Jim Lombardo made the process fun and stress free. If you want to buy a car, get an awesome deal, and enjoy the process, then Jim and the sales management at Peterson BMW are the people to talk to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car