Reviews
Great service
Service department was great as always. Thanks for taking my car in for service even though I did not have an appointment. It's a long way for me to drive so they were very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your kind words. Thanks for letting us know what made for a seamless vehicle service experience for you. We're happy knowing that our 5-star customer service was worth the drive. See you next time!
Battery and Lights Issue
Jeremy was very professional but lighthearted and had an awesome attitude to the work being performed. He showed exemplary customer service and went out of his way to make my experience as simple and fast as possible. Thanks Jeremy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for letting us know how Jeremy did, Landen! We appreciate you choosing Stephen Wade Toyota and we look forward to your future vehicle service visits.
Looked for a Tacoma, found one.
My wife and I were looking for a Toyota Tacoma and found just what we were looking for at Stephen Wade Toyota. I would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Todd! Thanks for choosing Stephen Wade Toyota to purchase your Toyota Tacoma. We're happy that you found exactly what you wanted and we hope you'll consider us for your vehicle service needs as well. We hope you're enjoying your vehicle!
Outstanding Service!!!
Chip and ‘the crew’ at Stephan Wade Toyota are GREAT! Clean facility, fast service, very personable. Never have they been ‘pushy’ with unneeded or unnecessary services. They answer all questions and remember your name!!!! PHENOMENAL!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your kind words, PJ! We appreciate knowing the details that created a seamless experience for you. Please let us know when we can assist you again.
I was very pleased with the service I received.
Your customer service is excellent. I definitely would recommend you to all my friends. California Toyota isn't anywhere near the great customer service I've received here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind compliments, Sandy! Thanks for this excellent review and we look forward to seeing you again.
Nope I believe I will go to Vegas next time,
Really got screwed on my lease, was told one thing and it did not happen after 3 years, should have read the contract better. We thought they would have treated us better after buying 4 cars from them in the past years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
Dennis is great. I appreciate his help every time.
I have been helped by Dennis before and I appreciate him every time. He offers help beyond what I have learned to expect in the past. I also much appreciated Mike, the shuttle driver.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your kind words. We're happy that our team provided a seamless visit for you. Please let us know when we can assist you with anything else.
Great Service
Excellent service and a great salesman. Justin Swift sold us a beautiful new Highlander. Everyone at the dealership made us feel comfortable. Look forward to working with all aspects at Stephen Wade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tires, alignment, LOF, running boards
Treated very fairly, great customer service, tires: buy 3 and get the fourth for $1.00. Great special. Reasonable total price. Dennis was easy to work with and had answers to most questions. When he did not know, he found the answers and call back. Impressive in today’s world.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing feedback on your recent experience with us. We're so glad that you had a great visit. Thanks for the nice compliments and we hope to see you again!
Service visit
Everything is great. Cleanliness and welcome feeling of the waiting area is beyond compare. Dennis is always knowledgeable and honest concerning the repairs needed. The visit here is never stressful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Terry! Thanks for letting us know that you had a great experience with us. We're glad that you enjoyed your visit and appreciate seeing the positive feedback. See you next time!