Reviews
Arrowhead Cadillac Customer Support
Ive never owned a vehicle from a dealership whos sole purpose is to take care of its customers. I had a battery die on me. I called Arrowhead Cadillacs roadside service and their crew showed up and replaced my battery at no cost. Its only one of many services Arrowhead Cadillac offers. Thank you, Arrowhead Cadillac! We are extremely happy to be a part of the Cadillac family. Sincerely, The Montiel Family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you from all of us at Arrowhead Cadillac!
Norb friedman
Think the sales and maintenance do a excellent joblessness
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
At Arrowhead Cadillac, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Car repair
Bill did a professional job. Eric in repairs was outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to leave us a positive review!
Service appointment
Very happy with the total experience at Arrowhead. Always so stress free!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive feedback, Allan!
Jarid Borja
Quality Service. If anyone I know is looking for a Cadillac. Jeff Myrick will be the guy who sells it to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you from all of us at Arrowhead Cadillac!
Warranty service
I could not ask for better service than I get at Arrowhead Cadillac. additionally, the wait area is pleasant, comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Janet!
C.A. Twidt
Great dealership, staff and service. The overall experience with this dealership has been amazing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive feedback!
Review
Purchased a 2020 Escalade over the Internet. Exceptional experience!! All personnel were very professional. A special call out to Nathan Arbuckle who went out of his way and beyond my expectations to satisfy all of my requests. He continues his service even after delivery of the vehicle!! Thanks Nathan!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback, Robert!
Major safety issue in Escalade
Getting no where with the people in the service department. My 2016 Escalade has a major safety issue in that it automatically breaks in reverse where there is no obstruction in sight, which sends a violent jolt throughout the vehicle. This has been an ongoing issue that at first the department seems eager to resolve, but it has been awhile and I am getting no return calls.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Alexis, we are in contact with Cadillac and working through your issue. We will keep you in the loop.
Great experience at Arrowhead Cadillac!
Joe was a great salesperson! He worked with us for quite some time and was very patient with us. He helped us find the right car for us and showed me everything about it. We are very happy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback, L.!