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Arrowhead Cadillac

(499 reviews)
Visit Arrowhead Cadillac
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (623) 209-7313 (623) 209-7313
Used (623) 207-7219 (623) 207-7219
Service (623) 207-8345 (623) 207-8345

Reviews

(499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Cadillac from DealerRater.

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2018 XTS

Arrowhead Cadillac is the best Cadillac dealer in the valley. The sales and management are extremely knowledable and the buying process is simple. No games, they give you all the facts and information you need to make a intelligent decision about your buying process. After your purchase you have a great service department to keep you vehicle running smooth. With pickup and delivery available and a big fleet of loaner cars your repairs or service is an enjoyable experience. If you decide to wait check out the courtesy waiting area with breakfast rolls, sandwiches, coffee and don't forget to try the soft serve ice cream in 3 flavors (my personal favorite). Try Arrowhead Cadillac you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a positive review, James!

Lease purchase

Nathan was amazing he truly followed through on his word , it was quick and easy no hassles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Arrowhead Cadillac, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Luxury experience!

Jim and Julie were like meeting old friends for the first time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Al!

Great Service

I took my CT6 in for repair and my Service Advisor was ready to help me as soon as I pulled up. In addition, he had reserved a loaner vehicle for me. Everything was ready to go and I was in/out and on my way back home in just a few minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you from all of us at Arrowhead Cadillac!

Arrowhead Cadillac Provides Excellent Service

We have taken our Cadillac Escalade(s) to Arrowhead for service since they opened. Each year we go on two to three 4,000 mile trips and we drive with confidence after Jim Buckner, our service advisor, coordinates the service on our vehicle with the fine team of mechanics at Arrowhead. Jim is friendly courteous, and always takes the time to answer questions and explain what was done on our vehicle. We find all of the Arrowhead staff to be pleasant and courteous and their facility is always clean and neat. The customer waiting area is pleasant and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Larry!

2019 XT5

Excellent experience working with Jim and Julie!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a positive review, Caroline!

Service

Pulled in to dealer and my service advisor, Bill Large, with have time to talk a problem and was taken care of within and hour and half. The people there always have time for you and make you feel at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

At Arrowhead Cadillac, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Arrowhead Cadillac

This was the best experience that I've ever had buying a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a positive review, Philip!

MR LOUIS R PIETRO

I RECENTLY BROUGHT MY CADILLAC INTO ARROWHEAD FOR SOME SERVICE, WHICH I WAS FULLY SATISFIED. HOWEVER, 5 DAYS LATER(SAT AND SUNDAY INCLUDED) I RECEIVED A DISCOUNT MAILING IN MAIL DISCOUNTING SERVICE I HAD DONE. COULD HVE SAVED BIG BUCKS. I HAVE PURCHASED 5/6 CADILLACS FROM LUND/ARROWHEAD(MIKE MARTIN WAS SALESPERSON FORALL 5/6 CARS). ALL SERVICE WAS DONE BY LUND/ARROWHEAD. I THINK DEALERSHIP SHOULD HAVE GIVEN ME A HEADS UP. COULD HAVE DELAYED MY SERVICE ONE WEEK.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Louis!

Review of Arrowhead Cadillac

Bora is exceptionally the absolute best service technician I have ever worked with. She is friendly, personable, focused on you as a customer, knowledgable, helpful, and all around an asset to your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Brenda!