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Arrowhead Cadillac

(500 reviews)
Visit Arrowhead Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (623) 209-7313 (623) 209-7313
Used (623) 207-7219 (623) 207-7219
Service (623) 207-8345 (623) 207-8345

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Cadillac from DealerRater.

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roadside assistance

they helped me right away to replace a dead battery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Linda!

Cadillac

Very professional and friendly service and covered full inspection of car, very Awesome experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

At Arrowhead Cadillac, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Owner of car

The job was done quickly and questions were answered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive feedback, Dovie!

Sales and Shop department

Great, excellent employee, they treat the customer with a good attitude, Im total satisfaced on watt I need. Thanks to ARROWHEAD CADILLAC for your service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a positive review, Jose!

Mike Tenant

Mike Tenant is my Service Manager for my last 3 Cadi's. This is the 1st time any of the vehicles had a major problem. We only had the 2019 XT5 for 8 weeks. It took 7 weeks for the new part to arrive to Arrowhead Cadillac. Mike had me in a courtesy vehicle the entire time. Mike called me 1 or 2 times a week to keep me updated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

At Reliable Chevrolet, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Recall

I took the car in for a recall. Mr. Bill Large took an excellent care of the problem and solved it timely. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a positive review, Michael!

Great dealership

This is a first class dealership. Truly professional and friendly sales and support staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you from all of us at Arrowhead Cadillac!

Arrowhead Cadillac is the best

Jim and Julie are amazing. They are professional, they know everything about the cars. They gave us options and explained them all clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Annie!

2019 Cadillac service for Darla Nordstrom

This is my first experience with Arrowhead Cadillac. Bora was great and the customer service was great. The loaner vehicle was delivered and everyone was courteous and friendly. The young man who came out and programmed my garage opener was very helpful and courteous. Overall a fantastic experience Thanks you ---- Darla L. Nordstrom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Darla!

Robert and Ellen Frisby

They did a very good job. They picked up our Cadillac, and gave us a Cadillac to drive while they were repairing our. They diagnosed and repair our Cadillac in one day. They even took it through the car wash. We were very pleased with Arrowhead Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you from all of us at Arrowhead Cadillac!