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Tuttle-Click Mazda

(210 reviews)
Visit Tuttle-Click Mazda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tuttle-Click Mazda from DealerRater.

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Excellent Service

Under the lead ship of service manager Aaron Schley, everyone has provided friendly. efficient, and excellent service. The facility of waiting area is clean and comfortable. It was definitely a five star experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jen, thank you for sharing your recent 5 star experience with Aaron here with us at Tuttle-Click Mazda. We are pleased to hear that you feel our store is clean and comfortable, and that your experience was efficient and excellent. We greatly appreciate you choosing us to service your vehicle. We are here for you anytime in the future. Enjoy every mile ahead! Tuttle-Click Customer Service |support@tuttleclick.com

John T

I have taken the same car here for service for10 years and the car is in great shape at 140,000 miles. I am always given good recommendations too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello John, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are pleased to hear that you have always received great service from us. We are so thrilled to hear that you have been part of the Tuttle-Click family for 10 years now. Thank you so much for continuing to make us your truster dealership of choice. We are here for you anytime you need. Enjoy every mile ahead John! Tuttle-Click Customer Service |support@tuttleclick.com

Nice Experience

Last time I took my car in for service the dealership looked and felt worn. It was a nice surprise to find the service area and showroom remodeled and fresh. Looks great. Drop-off was a breeze, with a phone call a few hours later to let me know my car was ready.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are pleased to hear that you felt our dealership felt "remodeled and fresh" and that your experience was "a breeze". Thank you for choosing to service with us, and we are here for you anytime you need! Enjoy the road ahead! Tuttle-Click Customer Service |support@tuttleclick.com

Honest Dealership

Loyal customer forever! I would NOT even consider taking my Mazda3 elsewhere! Service Rep. Mike Rose was awesome! This dealership is honest and they don't gouge you in their pricing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Michelle, thank you for sharing your recent 5 star service experience with us Mike here with us at Tuttle-Click Mazda. We are so thrilled to hear that you are loyal to us, and that you would not take your Mazda 3 anywhere else. We are so honored to hear that. Thank you for being part of the Tuttle-Click family, and for continuing to choose us. We are here for you always! Enjoy every mile ahead! Tuttle-Click Customer Service |support@tuttleclick.com

Buyer

Had a salesperson names Sevki. Understood his product, those of his competitors, and cut to the chase on the key points for the transaction, and not wasting our time. Was quickly available by phone after work hours and altered his work schedule to accommodate our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Rod, thank you for sharing your recent 5 star sales experience with Sevki here with us at Tuttle-Click Mazda. We are glad to hear that he was knowledgeable, answered your questions and communicated well with you. Thank you for choosing to be part of the Tuttle-Click family! Enjoy the road ahead! Tuttle-Click Customer Service |support@tuttleclick.com

Convenience during Covid 19

I appreciated the convenience of the staff picking up my car to perform the service and returning my car when service was completed during this difficult time and the fast service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Efficient and Professional

Appreciate their opening business during Coronavirus crisis. Scheduling is easy without hassle. Staffs were very friendly and professional. The maintenance job was done excellent and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service!

I’m always treated very well and given good deals on great service! It’s fantastic to have a dealer I completely trust! And I love the complementary car wash after service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Servicing oil change and tire rotation

Due to the demand of my work schedule, Cody Lyon the receptionist was polite, patient and extremely helpful to ease my stress. He had to change my appointments at least six times. Service adviser Greg Walter and service manager Aaron Schlegel are always professional to get the service done in a timely matter. The cite is under major construction but they roll out the magic of their utmost customer service to make you feel comfortable while waiting. This was a very busy Saturday indeed. Excellent job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change...

I've owned many cars in my 60 years, but I've never experienced better pricing compared to car quality than I do with my Mazda 6...2 thumbs up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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