Tuttle-Click Mazda

Had my own financing done, they required me to do" Option Contract" in case my credit union check didn't pay. This is a way to open additional credit on my name....there was no way around this, so i left....No Deal! Finance person told me to fill out a OFAC , said it was required by Homeland security....this is a LIE, just a way to get personal info.

Easiest car lease transaction so far. Got upfront numbers from Minh and he made it even better when we got to the dealership. Real quick process and great deal on our CX5 lease. Definitely way under compared to some of the other numbers we got from other dealerships. Highly recommend them and ask for Minh Leduc when you are there. Great job guys!

Fairly good for auto purchase, but lack of explanations for finance forms, and poor service dept. management. No follow up, and non personable. Go elsewhere.

I walked in to have my remote battery changed and was in and out in 5 minutes. Fredy Campos assisted me and was nice and efficient!

Unfortunately this dealer has provided consistently poor service with sub-par communication for years. I have had more than one vehicle serviced here over the span of 3 years and the service has always been pretty bad. The only reason I have returned is because they are the closest dealer )the next dealer being nearly 40 mins from my home.) This has spanned different service management staff and service writers. Quality of work has been poor (damaged parts, grease on interior of vehicle, and absurd turn around times for very simple work). It's quite obvious that they are understaffed with service technicians and service writers (only 1 service writer every bring in my vehicle, regardless of time of day.) Time to drop off and pickup a vehicle is off the charts slow (30+ minutes almost every time). Service staff is friendly (no issue there) but seem to be overwhelmed every time I visit) Communication is also been consistently poor. Calls into the service dept are almost put on very long holds. Promises of return phone calls sometimes don't happen at all.. even with several follow up calls to try and get in touch. (once again.. seems to be due to lack of staff) Picking up your vehicle is always glacially slow. I even call ahead to make sure my "paper work" is closed out/finalized before arrival and it rarely is.. causing even more delay. I plan on traveling the extra distance to the Tustin dealership next time around.

Great sales service, informative. Helped us get a great price on our Mazda 3.

Pretty fast and smooth car buying experience. Worked out all the prices over email and got a deal I was satisfied with. I worked with Daniel Nguyen and Carl Yazbek and they were very friendly and nice. Would recommend buying here!

Denise Boger at Tuttle Click Mazda made this process easy. When buying cars the first thought is ?am I going to get the run around?am I going to be tricked into a bad deal?? Denise made it even easier then I thought! I spoke with her and dozen others online. Out of all the people we spoke with, Denise was by far the most helpful without pressure. Came to the dealership, and she really did everything she could to make the process simple. She helped me into a car I wanted, no hassle, no fuss?and the deal was by far better then what I found through my online research! Couldn?t be happier!

Sales person Alex Mendoza was incredibly professional. The process was very easy.

The buying experience and facility have been far superior from the other dealerships I have been to. If you are looking for an easy car buying experience I would recommend coming down to Mazda. Ask for Glen, professional and no hassle.