Tuttle-Click Mazda

Chris the manager is very unprofessional and will come and tell you the monthly payment agree to it and then tell you you owe $3500 at sign in. Also uses profanity. We were waiting for a callback for two days from Daniel they left us with no options they just wanted us to sign the term .they wanted to sell the car at the price they wanted. We were extremely disappointed customer service is horrible!!

not being pressured like traditional car sales. Very relaxed, casual but yet polite and knowledgeable, very friendly.

The salesman Jim was not pushy and answered all of my questions. I went in just to test drive, not buy, and he had no problem helping me even though there wasn't much in it for him. But in the end, after test driving two cars I walked away a first time Mazda owner. On a side note, their staff is exceptional. Not just our salesman but the gentleman who helped us with the paperwork and Tyler in customer service were amazing. Friendly, helpful and informative. I LOVE MY NEW 2016 CX-5

Buying my Mazda6 Sport was an easy process to go through. I was greeted right away and helped with what I needed. I very much liked the way the financing and money aspects were explained. Easy to understand.

The internet/fleet manager was a pleasure to deal with. Very efficient process and fair price for my 2015 CX-5

Outstanding car-buying experience! We bought our brand new Mazda CX5 in March 2014. Best deal ever - literally from A-Z! We were so impressed with the staff as well as buying experience, that we came back a few month later and purchased a new Mazda 3 for our niece. Again, outstanding and incredible experience ... which was leading us to come back for a 3rd time (within less then a year) in January 2015 to purchase the 3rd vehicle, another Mazda CX5 for our aunt!

Yesterday was the last day I will take my Mazda here for service. I got my car towed in because it wouldn't start. It's been under 3 years and I have under 30k on the car. They end up telling me it's a Battery issue and that they also had to swap a faulty Mass Air Flow sensor. They don't offer free replacements of batteries for factory batteries everything is pro rated so I would have had to pay $120. That seemed ridiculous to me so I asked if I could just jump start the car to get it out of there. The consultant informed me that it couldn't be jumped or charged. That they had to push the vehicle in and out. He said the only time the vehicle would start is if they put a new battery in and that a jump box didn't work. The two options he gave me was to pay for a tow or buy his battery. Luckily I work at a dealership in the parts department and I have friends that are auto techs. So I brought a tech with me. The tech found it hard to believe that a jump box that puts out more amps than a battery wouldn't be able to start the car. But the consultant was confident when he told me the car was completely dead. Now in my industry I have jump started cars without batteries in them so I knew what they were saying was bull crap. I humored him and signed my paperwork. My friend walked out to his car and grabbed a jump box. As the consultants were watching us from inside we hooked the jump box to my vehicles terminals. I turned the key and guess what? First try the car started up. After reving the engine to show them we called there bluff we left. These guys are snakes. And to think I bought my car there and they told me if I'm a loyal service customer they would take care of me.

Great sales staff, professional management, great selection of vehicles.

Ok we saw online a 2009 mazda CX-9. It was in excellent condition only 63,000miles. While we were just going there to test drive this vehicle. We were in bankrupcy. We knew we couldn't open a line of credit till it was discharged. We only went there because of curiosity of this vehicle for future reference. But they said they could let us leave with the vehicle today. So we thought how is this?. Ok we stupidly left with the car thinking this is so cool. We have been back 3times sighting the contract 3ft long paper. Then they call us back again and again. And finally they say we need $4000 dollars and 2"car payments. We're like ok NO. This all stems from they cannot get someone financed while in bankrupcy. See they are getting in trouble for this and trying to fix it by having us pay bucu money. We are giving the car back. Oh and we gave them $0 dollars. I guess it was a free car for 2months. Beware of them. I can't believe this is a huge dealership and they treat u like a Santa Ana dealership on harbor blvd. this is a huge inconvenience.

I saw a mazda6 I was interested in so I came to visit Tuttle click mazda. I walked into there sales grounds to be approached by a blonde lady sales rep. If I hadn't thrown her card away I wouldn't certainly give you her name. I asked for the car she showed me 3 models, I was really thinking of buying the car that day until she said yes the trunk is also very big it can fit a lot of "guns" in the back very securely. I looked at her baffled but she just went on about it. I don't know if this because we are in Orange County and a certain type of persons can say what they want and how they liked but really what was she thinking? Why not say camping supplies or going away on a vacation fit all these suitcases in. After that I was pretty much done. So Tuttle click I would retrain someone. Awful.