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(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Extremely satisfied!

The team and Jacqueline were absolutely great! I love her costumer service and how the tech team record the work while working on my car so I can see what’s going on and understand what needs to be done to Maintain my X9 in great conditions for my safety!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lacerda! Thank you for sharing your 5 star review of Tuttle-Click Mazda. We're happy to hear our team could make sure your X9 was running like brand new after this visit! Thanks for trusting our team here at Tuttle-Click, we welcome you back anytime! Tuttle-Click Customer Service | support@tuttleclick.com

Excellent service at Tuttle Click Mazda in Irvine

Wyatt explained everything in detail about my 6 month car servicing. I’m happy with my visit. I’ve been getting my car serviced here for 7 years and have never encountered any problems with the front desk or mechanics. Their video is thorough and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Diane, we appreciate your 5 star review of Tuttle-Click Mazda! We love to hear you've always chose us as your trusted dealership for service, and we're glad this visit went just as well as the others. Thanks for always choosing Tuttle-Click, we look forward to the next visit! Tuttle-Click Customer Service | support@tuttleclick.com

Great experience!

Great experience getting my car serviced, as usual. Rodrigo was great — he was very helpful and efficient. He checked me in quickly and had my car ready to go ahead of schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I’m very satisfied to work whit Mazda

Matthew Smith was very professional, friendly and helpful and gave me a very good deal, thank you Matthew . I very satisfied to work whit Mazda at Irvine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mazda New Car Purchase Review

Matthew gave an awesome sale experience. I'd say Tuttle click has been the best experience that I had on any car dealerships in and around Irvine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good(not BEST this time)

Gabriel was always fantastic. I’m using this dealer for 10 yrs and always receiving 5 stars services. However, when I brought in my car that morning, 2 girls at the front were not so kind. I was desperate customer who has engine trouble, but she just shut down all my questions and suggested to keep driving until they were ready to accept work in. I hate to write negativity, but I believe they need sort of customer services trainings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fantastic!!

Rodrigo was so professional, courteous, knowledgeable, and hospitable. He gave Mercedes-Benz service at Mazda price. Highly recommend this facility. He was so knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always great service, and knowledgeableemployees!!

Rodrigo was outstanding...super friendly and informative. My oil change, video inspection and tire rotation to less than an hour. Also, I've been an Irvine Mazda customer for almost 6 years, and I don't think I'll ever leave!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick and easy service

No complaints here. In and out in about an hour. They also video record there maintenance check up process which is pretty cool. Will be coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Daryl, thanks for the five star review of us at Tuttle-Click Mazda! We're happy you enjoyed this latest service with us, and that we were able to get you back on the road in no time. Thanks for choosing Tuttle-Click, we look forward to your next visit! Tuttle-Click Customer Service | support@tuttleclick.com

Great New car shopping experience

Had a good new car shopping experience. Customer service and buying process was smooth. Thanks Marta from the dealership for making a great new car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amit, thank you for the five star review of us here at Tuttle-Click Mazda! We're glad to hear that Marta made this such a smooth and enjoyable experience for you. Thanks for choosing Tuttle-Click, we hope you enjoy! Tuttle-Click Customer Service | support@tuttleclick.com