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Tuttle-Click Mazda

(210 reviews)
Visit Tuttle-Click Mazda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tuttle-Click Mazda from DealerRater.

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Excellent service

Marta, the sales associate who assisted me and all of the personnel I dealt with were exceptionally attentive and accommodating. They were friendly and made my entire experience smooth and easy. I left completely satisfied and would recommend paying them a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Customer service!

Genesis was so professional from answering my email requests to filling out my paper work and finally showing me how my amazing new car works. I highly reccomend the team at Tuttle Click. Perfect experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review of Tuttle Click

Very satisfied with the complete buying process. Sales and credit teams were great. No snags the process was smooth and stress free. Nothing but good things to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic experience!

They worked really hard to resolve my high mileage lease return. I got a new, better car that I could afford. Fantastic team in the sales, management & service departments. This is a professional, friendly & enjoyable place to get your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Back For More

These guys are awesome, super easy and convenient. True is I have had no issues with my car. It's so good I'm buying my daughters car @ Tuttle-Click Mazda! thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Gaffan, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda Irvine. We are so glad that you enjoyed your time spent at our dealership and that we have been able to provide you with the high level of customer service that we are so proud to share with all of our customers. Thank you for choosing Tuttle-Click and we look forward to working with you again! Tuttle-Click Customer Service | support@tuttleclick.com

Great team

Great experience, easy and convenient buying. We love our cx-5. Would highly recommend this dealer for all your needs. Thanks for all your help. Jeremy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jeremy, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda Irvine. We are so glad to read that you had a wonderful customer service experience! We welcome you to the Tuttle-Click family and we hope to work with you again. Enjoy every new memory in your CX-5! Tuttle-Click Customer Service | support@tuttleclick.com

So happy with my new Mazda CX-5 thank you

I got my new Mazda CX-5 and I’m so happy with it on the other hand Outstanding service and dealers. Highly recommended dealership they are so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ali, Thank you for sharing all 5 stars with us here at Tuttle-Click Mazda. We are glad to hear that you are so happy with your new purchase! Congratulations on your new Mazda CX-5! Thank you for joining the Tuttle-Click family, and we are here for you anytime you need. Enjoy every new mile ahead! Tuttle-Click Customer Service |support@tuttleclick.com

Routine Service 16 months

This is my first Mazda, and I have very low mileage, so first time I took my car in (due to dashboard notice), they just adjusted the reminder—which was appreciated. The next time they called me a complimentary Uber when I needed a ride home, and the service was free. This time I delivered the car and was notified it had been fully serviced less than 3 hrs later. They also wash your car each time it is serviced. Very easy process, comfortable outdoor waiting area, pleasant people all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for sharing all 5 stars with us here at Tuttle-Click Mazda. We are so glad to hear that your service experience was convenient, comfortable and easy. Thanks for choosing to join the Tuttle-Click family, and we are here for you anytime you need! Enjoy every mile ahead! Tuttle-Click Customer Service |support@tuttleclick.com

Speaker diagnostic

This place ha the best service department I've ever had the pleasure to work on my vehicle arron is the most friendly service team member you'll ever find. His passion for cars is seconded only by his love of his family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are thrilled to hear that you feel our service department is the best around and that Aaron provides friendly service. Thanks for choosing us, and we are here for you always! Enjoy every mile ahead! Tuttle-Click Customer Service |support@tuttleclick.com

BEST CUSTOMER SERVICE!!

All the guys were really nice, great customer service!! I didn't have to wait a long time, they were very attentive!! Thank you for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Daisy, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Mazda. We are glad to hear that your service was timely and kind. Thanks for choosing us, and we are here for you anytime you need! Tuttle-Click Customer Service | support@tuttleclick.com