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Tuttle-Click Mazda

(210 reviews)
Visit Tuttle-Click Mazda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tuttle-Click Mazda from DealerRater.

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Sammy was very personable, and it was obvious he aimed...

Sammy was very personable, and it was obvious he aimed to provide good and courteous service. He made sure he answered our questions. He was prompt and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Lisa, Thank you for sharing your recent 5 star experience with Sammy here with us at Tuttle-Click Mazda. We are glad to hear that Sammy was courteous, personable and prompt. Thank you for choosing us, and we are here for you for all things Mazda! Enjoy the road ahead! Tuttle-Click Customer Service | support@tuttleclick.com

Great service

They Made the process of leasing a new CX-5 very simple and very fast, we were in and out in less than an hour with a beautiful new car at a very good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tim, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are so happy to hear that our team made the car buying process fast and smooth. Congratulations on your new CX-5! Thank you for joining the Tuttle-Click family, and we are here for you anytime you need! Enjoy every new mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com

Samera Sood

Very happy with their customer service Very professional and on time got a loaner My car was ready in a very short period of time and when I picked it up it was washed and clean!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Samera, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Mazda. We are happy to hear that our team was professional and timely. Thank you for being part of the Tuttle-Click family, and we are here for you anytime you need! Enjoy the road ahead! Tuttle-Click Customer Service | support@tuttleclick.com

Thank you for the service!

Brought in my CX5 for a scheduled maintenance. Received great service from the staff who are always cordial. Nice to receive a video from the technician. Easy wait and enjoyed the coffee/water in waiting area. Coming from a distance I haven't been disappointed yet bringing my SUV here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Liz, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Mazda. We are so glad to hear that our team takes great care of you and your CX-5, while provided cordial service. Thank you for choosing to service with us, and we are here for you for all things Mazda! Enjoy the road ahead! Tuttle-Click Customer Service | support@tuttleclick.com

Amazing!

great service! staff was super friendly and welcoming. facilities were clean. i like how they sent me a video of my car getting serviced so i appreciate the transparency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Danny, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Mazda. We are so glad to hear that your time with us was friendly, welcoming and transparent. Thanks for choosing us, and we are here for you anytime you need. Enjoy every mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com

Average

More expensive than a regular shop. No coffee or tv in the waiting room. They keep bugging me to write a review. Brake and tire replacement are overpriced. You have to ask to use their online coupon or they will overcharge you.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're sorry to see that we only earned 3 stars from you here at Tuttle-Click Mazda. If you'd like to speak with us directly about your concerns please feel free to send us an email directly. Thank you! Tuttle-Click Customer Service |support@tuttleclick.com

Go with Sebastian!

Very hesitant about coming in to get my car serviced because I was given wrong information in the past about if my free services that I purchased with the car expire. Also in the past, I had a problem with my key not reacting with my car and the guy said he would fix it and never did. This service, Sebastian helped me out and was very professional and listened to all my concerns. He helped me fix my key and didn’t make any remarks about me asking for the Lyft services like the guy did my previous service visits. Thanks Sebastian for helping and showing you care for customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Andrew, thank you for sharing your recent 5 star service experience with Sebastian here with us at Tuttle-Click Mazda! We thank you for being a part of the Tuttle-Click family, and we're here for you anytime in the future.

Great experience

I went there for a regular service for my cx-5. They were very friendly and efficient. They sent me a link of the video of what was done. Explained everything to me in detail and I’m very happy with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jon, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Mazda. We are so glad that our team took such great care of you and your CX-5! Thank you for choosing to service with us, and we are here for you anytime you need! Tuttle-Click Customer Service | support@tuttleclick.com

Best Auto Service Center

Convenient: comfortable waiting facility and complimentary Lilt service back and forth. Service: Quality mechanical services and superb customer services from every employee, the managers to concierge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jenny, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Mazda. We are pleased to hear that our waiting area was comfortable, and that you felt our quality of service was superb. Thank you for choosing to service with us, and we are here for you for all things Mazda. Enjoy the road ahead! Tuttle-Click Customer Service | support@tuttleclick.com

Thank you for the great service!

Great experience and service! Easy wait, everyone was polite, competent and professionally organised, especially service manager Aaron! I even had an opportunity to watch a video of my car being checked and serviced! Spacious waiting room, bathrooms are very clean - I felt safe being inside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Nataliya, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Mazda. We are thrilled to hear that Aaron provided polite, professional and clean service. Thank you for choosing to service with us, and we are here for you anytime you need! Tuttle-Click Customer Service |support@tuttleclick.com