Reviews
Write a reviewHappy Mom and Grandmother
Wow, my Mom and I never felt more comfortable and taken care of by the action team including Ben, Farooq and Judd. I’ve been to many dealerships and none made us feel at home and actually taken care of. They were able to find some beautiful cars for me and my mom and financed them both a Ford Escape and a Nissan at super low payments. You guys treated us like family and now we consider you apart of ours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful
BEN SHABIB is Awesome, and the absolute best. He was so patient, caring, and understanding to my desires and wants. We were in there for a total of 4 hours he shared his snacks with us, provided different financing options that would satisfy me to the best of my benefit. I definitely recommend this dealership nice quality cars, low mileage, and awesome staff with great personalities and patience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor experience
Very poor communication, submitted a credit app , ran my credit never got back to me. A simple yes or no would suffice, despite me hunting them down for an answer got a run around of I will call you back. And sold the car with no notification. Any respectable dealer would let someone know about “status” of things if they ran your credit did a hard pull.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience overall.
I was delightfully surprised at how comfortable and seamless my experience was with this dealership. The salesman, Judd, was extremely hospitable and accommodating. I was given ample amounts of information with no pressure. Action automotive has passionate staff who know how to take care of their customers . Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely Happy w/ this Dealership
After experiencing multiple dealerships Action Automotive was by far the BEST dealership I've gone to. I am 21 years old (first time buyer) and Action Automotive truly took care of me. The staff was great and super reliable. I highly recommend this dealership to everyone. Also I was able to get my first dream car at a great price. Happy to say I am a proud owner of Subaru WRX!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sine Pari! Without Equal!
I’ve bought many new and used cars over the years, but my finest experience was last week with Action Preowned. Ben and his team were absolutely top-notch. Ben took us through every detail of the process, including how the dealership appraised our trade-in. We were always treated with the utmost courtesy, respect, and professionalism. We are delighted with our Audi and with Action Preowned. They are “sine pari” (“without equal”).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome dealership. They deliver everything they
5 star dealership only place I would recommend. If your in the market this is the place for you. Reach out to Ben and what he tells you is what you will receive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Dealership..would definitely recommend
Action Pre-Owned is a great dealership if you are in the Northern Va area. This was my first experience with a small dealership and I would definitely go back! Staff were professional, upfront and transparent. Ben took great care of me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service at Action Automotive
I was in search for a new car to get out of my old car loan. Ben with Action Automotive really helped me out a lot and got me into the vehicle I came to test drive. The process was very fast, easy and the customer service was excellent. I couldn’t have been more pleased with my decision to go to this dealership and would highly recommend it to anyone in the market for purchasing or selling a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Satisfied Customer!
I was in search of a car that looked good, fast, reliable and packed with features especially AWD. Ben Shabib was very honest and straight up with me. Compared to other dealers in the NOVA area; Ben and the others were a lot more professional, trusting, and reliable. Ben’s experience really shined when I was able to take home the GS350 after searching for a while. Their pricing was also really good as I always like to shop around to ensure I don’t get hustled. The process from start to finish was hassle free to say the least. With all these things playing their part in the experience here I would have to honestly say they deserve and earned all 5 stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase