Precision Toyota of Tucson

David was very helpful, friendly, and informative. I had every confidence things would be handled professionally, and they were.

Great experience and friendly staff that takes care of you and communicates with you at all times

Very friendly, would keep going to there for car service. Could have compatible prices with other service

Service was very good and on time. David Molina greated me, remembered me, and had excellent follow up.

everytime i take my 2022 tundra in for service they treat me well and complete service in the stated time.

Fast correct service Kalie the advisor was knowledgeable, fast and a great communicator . Best advisor there

Very pleasant and professional and efficient. Very fast service (unexpected!) Very good waiting environment. It's nice to see the cafe/snack bar open again.

I was impressed how the salesman at your dealership was very professional and kind was not pushy on trying to make a sale

I went into the dealership for the service called “What’s my car worth” since I have ordered a new one and going to sell or trade in my current one. I was expecting a regular VIN run, scans and an estimate. They said it’s sales division’s job and it should an exact staff member who values my car, since I have a pending ordered car with him as my salesperson. They asked me to wait at the dealership until he finishes up with his current customers. I waited for two hours and still he want’s finished yet. I was done and talked to the reception and asked why cannot they perform a scheduled service category if it’s not my current advisor. The guy went to my salesperson and he had to come to me away from his desk. But he had no idea about this service category and was not even willing to do this valuation. All he tried was finding the payoff of my cure car, which he couldn’t and asked me to go to a nearby used car seller, to get an estimate. It seems like once Precision staff makes a sale, they just don’t care about the customer’s needs. If I wanted to go to someplace else, I could’ve gone there, not scheduling this with Precision. Highly disappointed about this and hope they will correct their service category “What’s my car worth “ to “What’s my car worth? Go to a different seller”!

Great Service! I had a excellent service manager that addressed all of my service issues. He was very pleasant and kept me informed. Getting the rental while the service was performed, was great help.