Reviews
Unscheduled Repair
Got a low tire pressure light in the morning. Thought it might have been because of cool temps lately, but decided to take car to dealer to make sure. Glad I did because they found a nail in the sidewall of one of the front tires. They had a replacement on the car and I was in my way to work. Since I had purchase tire and wheel insurance the replacement didn’t cost me anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your review, Rick! We appreciate your business and we're glad to see our team has provided you with excellent service. We look forward to your next visit. Best, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
100K Preventative maintenance
Anthony Burgess has to be one of the top service advisors around. He has great suggestions for my 2011 4-Runner Limited. He goes out of his way to create value for me, while keeping the vehicle in top running shape.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Toyman! We appreciate your feedback and love seeing your 5-star review! It's our pleasure to have you as our guest! We look forward to continuing to serve you and we wish you safe travels. Anthony will be here when you need him! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Great customer service
Staff were friendly, competent and professional. Frank was thorough in reviewing the details of work done on vehicle. Waiting area is outstanding and environment is spotless. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Fisher, Thank you for taking the time to leave us a 5-star Review! We greatly value the input of our guests and we hope you continue to choose Precision Toyota to serve you for all of your car needs! Have a great day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Great service
To be succinct, Fast, efficient, polite, accommodating, and no attempt to “ up sell”. I was assisted by Juan Alvarez, I have met him during previous visits, he has always been a delight to deal with , he is an asset to precision Toyota. i would recommend Precision Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Q! Thank you for the 5-star review! Juan takes pride in giving our customers the best service possible. We hope to see you again! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
A Good Experience
Apart from receiving conflicting information about the availability of a courtesy van. I had another good experience with Precision Toyota. Renting a car went smoothly and my car was ready when promised. I’ll return in another. 5000 miles!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Anon! Our team always wants to make sure that our guests have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Green Service
Very courteous and professional. Neat and excellent waiting area with all the amenities. My service advisor Justin Paddila is the best. I have been taking my Toyota Highlander which I bought there for 10 years and always have been very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dr. H, We thrive on positive feedback and are so happy you've shared your pleasant service experience with us!! It's our pleasure to have Justin Padilla as part of the Precision Toyota service team! We'll be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Great Dealer Experience
Michael my salesperson was great. I got a great deal and I’m so happy with my new car. I would recommend Michal to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Tina! Our team always wants to make sure that our guests have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Walt & Mary Review
Great experience . Our salesmen Roman and Steven are true professionals. They both were extremely knowledgeable of their product. Precision Toyota was the best choice for us after shopping others. You are the best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Wally, We are thrilled to hear that Roman and Steve went the extra mile to give you the car-buying experience you deserve! We hope you're loving your new vehicle!! Should any new questions come up, we will be here to help! We wish you safe travels! We will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Tires
My service representative was professional, helpful, explained my options and treated me with kindness and respect. I would return again for future service and felt well taken care of by Ryan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sweetone1!, Ryan is amazing, so it's no surprise that he made sure you had the best experience possible! We'll be sure to share this with him and our team and we'll see you again soon. Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Precision Toyota 2014 Tundra Service
Kayla at the service desk was excellent, efficient and kept me up to date throughout the repair process. Kayla also researched and found a better more economical option for my truck repairs. Definitely recommend this dealership and Kayla for any service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brandon, Thank you for the 5-star review! We take pride in giving our customers the best service possible. We hope to see you again! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565