Reviews
Excellent service and accurate, prompt estimate.
Excellent service and accurate, prompt estimate. Reasonable price and bumper replacement and paint better than new.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought a Toyota certified 4runner on July 29.
I bought a Toyota certified 4runner on July 29. Had 2 cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to correct damage Thank you
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, Carlos, As you'll recall from our correspondence, we offered you a full vehicle detail (which you have yet to redeem) and replacement key batteries (which you accepted) for both of your key fobs. Because your windshield was damaged while in your care, we were unable to assist with a repair, and recommended that you contact your insurance to have it addressed. We wish you many happy travels in your new 4Runner!
Just to be clear, my comments are the same. There are two marks/ cracks on the windshield prior to my purchase. It is unfortunate that you do not have record of it. Logically they did not happen within 7 days of my purchase to when the survey came out. I think you are trying to be helpful by advising me to seek assistance through my insurance company instead of offering services from Precision, correct? Respectfully, this was not asked of you nor appreciated. I did not expect a response from my survey but do appreciated the fact that someone read it. Hopefully others read it too. Cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to correct damage
Everyone was great and treated me well, they knew my
Everyone was great and treated me well, they knew my needs and were able to fulfill them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The waiting areas were excellent.
The waiting areas were excellent. Having a small café was very helpful when you had to be there for hours. Henry Force was very good and professional. Precision is my goto dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My first visit to this dealer, having recently moved
My first visit to this dealer, having recently moved here. I made a service appointment on line, but failed to note that the appointment was for a week later than the day I arrived. The service advisor, Henry Force, assured me that I could be accommodated that day without delay. The waiting area is very comfortable and all personnel pleasant and attentive. Great experience in every respect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department fixed everything that was covered by
Service department fixed everything that was covered by my insurance and did so in a timely manner.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Salesman Manny Moreno surprised me with a 2023 Rav 4
Salesman Manny Moreno surprised me with a 2023 Rav 4 Hybrid when he called one day. I thought I was going to have to wait 6 months to get it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, friendly service.
Fast, friendly service. No further comment to the dealership although I would appreciate if Toyota had sent me a notice pertaining to my my car’s make and model transmission issue.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brought my new 2022 TRD off-road in for its first
Brought my new 2022 TRD off-road in for its first service. David Molina was professional and personable. Told me about how long it would take and he was right on the money! Excellent service! Much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from the moment I got there until I was
Excellent service from the moment I got there until I was texted the vehicle was ready. Additionally, the service in the parts center was also pleasant and courteous. Thank yoy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair