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Precision Toyota of Tucson

(1,423 reviews)
Visit Precision Toyota of Tucson
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–4:00pm 8:00am–4:00pm
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Toyota of Tucson from DealerRater.

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They were able to fit me in early on Labor Day for a 5k

They were able to fit me in early on Labor Day for a 5k maintenance on a Camry that my son and daughter-in-law bought in Oklahoma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a great experience!

It was a great experience! Henry is super friendly and helpful. He is also patient and explained everything very clear.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent followup and work.

Excellent followup and work. Kept in Contact with me during the entire process. Worked with me on price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and accurate, prompt estimate.

Excellent service and accurate, prompt estimate. Reasonable price and bumper replacement and paint better than new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesman is horrible doesn’t follow up.

Salesman is horrible doesn’t follow up. Herberto is his name avoid him. The worst ever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
11 people out of 11 found this review helpful.

I bought a Toyota certified 4runner on July 29.

I bought a Toyota certified 4runner on July 29. Had 2 cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to correct damage Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
15 people out of 15 found this review helpful.
Dealer response

Hi, Carlos, As you'll recall from our correspondence, we offered you a full vehicle detail (which you have yet to redeem) and replacement key batteries (which you accepted) for both of your key fobs. Because your windshield was damaged while in your care, we were unable to assist with a repair, and recommended that you contact your insurance to have it addressed. We wish you many happy travels in your new 4Runner!

Consumer response

Just to be clear, my comments are the same. There are two marks/ cracks on the windshield prior to my purchase. It is unfortunate that you do not have record of it. Logically they did not happen within 7 days of my purchase to when the survey came out. I think you are trying to be helpful by advising me to seek assistance through my insurance company instead of offering services from Precision, correct? Respectfully, this was not asked of you nor appreciated. I did not expect a response from my survey but do appreciated the fact that someone read it. Hopefully others read it too. Cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to correct damage

Everyone was great and treated me well, they knew my

Everyone was great and treated me well, they knew my needs and were able to fulfill them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The waiting areas were excellent.

The waiting areas were excellent. Having a small café was very helpful when you had to be there for hours. Henry Force was very good and professional. Precision is my goto dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first visit to this dealer, having recently moved

My first visit to this dealer, having recently moved here. I made a service appointment on line, but failed to note that the appointment was for a week later than the day I arrived. The service advisor, Henry Force, assured me that I could be accommodated that day without delay. The waiting area is very comfortable and all personnel pleasant and attentive. Great experience in every respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department fixed everything that was covered by

Service department fixed everything that was covered by my insurance and did so in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.