Skip to main content

Mercedes-Benz of Silver Spring

(2,362 reviews)
Visit Mercedes-Benz of Silver Spring
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 830-2182 (888) 830-2182
Used (877) 884-6289 (877) 884-6289
Service (877) 882-2441 (877) 882-2441

Reviews

(2,362 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Silver Spring from DealerRater.

Want to share your experience with this dealership?

Write a review

BEST car buying experience!!! I HIGHLY recommend this...

BEST car buying experience!!! I HIGHLY recommend this dealership. Khalil Nuri and staff took EXCELLENT care of me. I drove away extremely HAPPY and satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Thanks again for the recommendation, and have an amazing day!

Very professional and friendly service . My vehicle...

Very professional and friendly service . My vehicle service was completed at the promised time. The loaner car was ready for me to drive out with no wait at all. I was very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mr Stanford and his team should be labeled the Dream...

Mr Stanford and his team should be labeled the Dream Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

Chevist Mitchell rocks!!!I have been purchasing cars...

Chevist Mitchell rocks!!! I have been purchasing cars from Chevist since 2005. He made a transition to Mercedes and initially I wasn’t going with him. Well... here I am. He’s excellent in all areas and I won’t be purchasing from anyone else!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Erica! We're glad to hear that you found Chevist so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Very professional staff especially during the Coronavirus...

Very professional staff especially during the Coronavirus pandemic. Spent the necessary time to explain and show us about the car. They were not pushy and were willing to negotiate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.

Scheduling the first test drive was easy and fast i...

Scheduling the first test drive was easy and fast i called and test drove same day, spoke to marcelo and test drove right away. 1 day later i came in to purchase the vehicle (A 2013 infiniti G37 X) paperwork was fast and easy, they were very flexible with payment and i was tagged and titled and out the door in a couple hours thanks to Marcelo, Keith and Terry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Collin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mr Mitchell was awesome! Courteous, knowledgeable,...

Mr Mitchell was awesome! Courteous, knowledgeable, professional. The first time I have had a stress free car transaction. I will only purchase from Chevist Mitchell for all future car sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so courteous and knowledgeable during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

Chevist patience and impeccable customer service is to be...

Chevist patience and impeccable customer service is to be commended He did an awesome job I’m very very satisfied He knew the product well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! We want all our customers to feel this way when leaving our dealership!

Chevist Mitchell made me a believer!

We have been buying cars from Chevist for over 20 years and each experience was pleasurable. When he moved to Mercedes we were skeptical but he made us a believer! Chevist showed us different models so we could make a qualified decision. He was very knowledgeable about the features available and demonstrated them throughout our test drives. Once we made a decision, he took the time at the dealership to review the technology provided and made sure we understood the instrument panel. We are exhilarated with our E300. We highly recommend working with Chevist!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

No, not ever!

After visiting the show room, I should not have to hunt them down in order to purchase a vehicle. After it was clear this dealership was not interested in selling cars, I happy took my business to a competing dealership and I am SO pleased with my 5th Mercedes.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

cue971, Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and would appreciate the opportunity to learn more about your visit but we are unable to identify you by your username. At your convenience, please reach out to our General Manager, Jim Elefantis at 301-890-7658 or jelefantis@mileone.com.