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2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Borman Autoplex from DealerRater.

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Jason Saxon

This young man is really a pleasure to work with. He stays in touch, explains in detail, listens and goes out of his way to accommodate us. He stayed in touch after our last purchase and contacted us when he had new vehicles. We were going to wait to make a purchase but he sold us on not only one car but two, the 2018 Sonata 2.0T and the Genesis. We will go back to him in three years when my wife is ready for another car. He is Great!!! The only problem is Borman Autoplex is in Las Cruces and we live in El Paso, the east side Hyundai dealership is very rude if you didn't buy your cars from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent price and experience

I bought a new Elantra and believe that I received an excellent deal. All Borman employees were professional and helped to make this an excellent car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love our Explorer

From the very beginning of our visit at Borman we were taken good care of . Shane met us at the door and walked us through a great buying experience. My parents-in-law were inside being given a lot of attention to their comfort while they waited for us. This is our second vehicle that we pursh==chased at Borman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Michael Stringfield

We had an over all good experience. The car buying process was easy and our salesman did a great job. They worked with all of our expectations and financial needs. I would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hyundai Elantra

It was a very good experience. Will recommend the dealership. Will probably go back to purchase next car. Excellent service and management. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

FRIENDLY NOT PUSHY

THE BUYING EXPERIENCE WAS PLEASANT FROM START TO FINISH. ALL MY WIFE AND MY CONCERNS WERE ADDRESSED. TOM EMMETT JR WAS VERY HELPFUL AND MAY I ADD PATIENT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great job

Ayden and benny did a great job helping me choose the car i was looking for although i had been looking at the exact same car online from your borman website i knew exactly what i wanted and they made it possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good job

I loved the internet way of buying a car I did not have to sit in the dealer ship forever. The people were great and willing to help out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

The young salesman was very professional, helpful, & went out of his way to get me the right car. He was also very patient with me for I had a lot Of questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

They were super! Even gave my kiddo snacks and drew her pictures! I will definitely be back when I need another car. And tell anyone to shop there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.