Reviews
Excellent
I had a great experience. Nick was very nice a nd helpful! I found exactly what I needed and I love it. He was helped me choose a perfect vehicle for my need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Internet service
Duane P. was kind, friendly and prompt . He returned calls quickly and was very helpful! He was knowledgeable about the vehicle and made my buying experience pleasant.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Car
Will be back for next truck my son will going at the end of the year to look for a f250 with a 6.7 hopefully he will have the same experience as we did
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First buyer with Borman
It was excellent service overall. I went to get my previous vehicle for maintenance and for a recall notice on the airbag. Before I knew it I had a deal to get a brand new vehicle. I definetly felt great relief to trade in the car for a 2017 suv. Now I can get to travel and go enjoy outdoor activities that I couldn't done before.f
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great Buying Experience
We just bought a new Honda automobile from Borman AutoPlex. .Lisa Sorenson of the Service Department actually helped us understand the real economic advantages of replacing our broken down fifteen year old Accord with a burned out transmission with a new auto under warranty. She put us in contact with Jason "Fluffy" Saxon who became our Product Specialist and showed us the various Honda models we were interested in, allowed us to test drive them on the highway as well as in the city and made sure that we experienced and understood the various features of the new automobiles. Then, while we were working with Sarah Gallegos in the office to get all of the legal, financing and warranty paper work done the way we wanted it, Jason actually carefully transferred the contents and all of our stuff from the old car we had traded in and got the rental car we had used returned to Hertz and got our insurance transferred from our former vehicle to the new one. I just can't even imagine a smoother, more efficient and more pleasant buying experience for a major transaction. We are not associated in any way with Borman AutoPlex in Las Cruces, N.M., but I wholeheartedly recommend that you see them if you are looking to buy a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership
I just love going to Borman Autoplex, it is like visiting your family as everyone is very friendly and helpful!!! I was there getting my vehicle serviced and spoke to Tom Stevens while I was waiting for my car to be serviced. He sold me my 2016 Hyundai Sonata SE back in April of 2016. He was very knowledgeable about all the features on the car. I spoke to him about a Ford Mustang and once again he knew all the details and features of the Mustang. I would highly recommend anyone interested in buying a new car to go and talk to Tom Stevens, you will be glad you did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Borman review
My experience at Bormans was fantastic. Carlos was a great help in deciding which way to go. Fred was very helpful with the financing. Thank you guy for a wonderful day choosing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great
Went in with my wife's ideas of what she wanted and our sales rep Ray H. did everything he could to met all her ideas. thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Buying experience
The purchase of our new vehicle was overall a good experience. All employees we dealt with were very helpful. We are very happy with our new Tucson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Review
I love the car, however I am very confused concerning operation,how to use apps,etc, I hope to meet with Jason soon.......I scheduled a meeting with Jason, at the appointment time Jason was not available and he sent me to another rep. However the new guy did not know any more about the operation of the car than I did. Which was not much.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car