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2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Borman Autoplex from DealerRater.

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Excellent

I had a great experience. Nick was very nice a nd helpful! I found exactly what I needed and I love it. He was helped me choose a perfect vehicle for my need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Internet service

Duane P. was kind, friendly and prompt . He returned calls quickly and was very helpful! He was knowledgeable about the vehicle and made my buying experience pleasant.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car

Will be back for next truck my son will going at the end of the year to look for a f250 with a 6.7 hopefully he will have the same experience as we did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First buyer with Borman

It was excellent service overall. I went to get my previous vehicle for maintenance and for a recall notice on the airbag. Before I knew it I had a deal to get a brand new vehicle. I definetly felt great relief to trade in the car for a 2017 suv. Now I can get to travel and go enjoy outdoor activities that I couldn't done before.f

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Buying Experience

We just bought a new Honda automobile from Borman AutoPlex. .Lisa Sorenson of the Service Department actually helped us understand the real economic advantages of replacing our broken down fifteen year old Accord with a burned out transmission with a new auto under warranty. She put us in contact with Jason "Fluffy" Saxon who became our Product Specialist and showed us the various Honda models we were interested in, allowed us to test drive them on the highway as well as in the city and made sure that we experienced and understood the various features of the new automobiles. Then, while we were working with Sarah Gallegos in the office to get all of the legal, financing and warranty paper work done the way we wanted it, Jason actually carefully transferred the contents and all of our stuff from the old car we had traded in and got the rental car we had used returned to Hertz and got our insurance transferred from our former vehicle to the new one. I just can't even imagine a smoother, more efficient and more pleasant buying experience for a major transaction. We are not associated in any way with Borman AutoPlex in Las Cruces, N.M., but I wholeheartedly recommend that you see them if you are looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership

I just love going to Borman Autoplex, it is like visiting your family as everyone is very friendly and helpful!!! I was there getting my vehicle serviced and spoke to Tom Stevens while I was waiting for my car to be serviced. He sold me my 2016 Hyundai Sonata SE back in April of 2016. He was very knowledgeable about all the features on the car. I spoke to him about a Ford Mustang and once again he knew all the details and features of the Mustang. I would highly recommend anyone interested in buying a new car to go and talk to Tom Stevens, you will be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Borman review

My experience at Bormans was fantastic. Carlos was a great help in deciding which way to go. Fred was very helpful with the financing. Thank you guy for a wonderful day choosing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

Went in with my wife's ideas of what she wanted and our sales rep Ray H. did everything he could to met all her ideas. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying experience

The purchase of our new vehicle was overall a good experience. All employees we dealt with were very helpful. We are very happy with our new Tucson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Review

I love the car, however I am very confused concerning operation,how to use apps,etc, I hope to meet with Jason soon.......I scheduled a meeting with Jason, at the appointment time Jason was not available and he sent me to another rep. However the new guy did not know any more about the operation of the car than I did. Which was not much.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.