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Northern Kentucky Auto Sales - Cold Spring

(157 reviews)
Visit Northern Kentucky Auto Sales - Cold Spring
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 12:00pm–5:00pm
(833) 319-9030 (833) 319-9030

Reviews

(157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good price on a barely used Scion

Customer service was top tier. I took hours of Aaron's time making a tough decision and I never felt rushed. They were all down to earth guys that left the car salesman sleaze at the door. They took care of everything that needing taking care of, including tags and title state transfer. So I won't need to step foot in a BMV for a good while yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Thank you Aaron for making our experience of buying 2 new to us cars so easy! There was no pressure and you were patient with us as we had each car checked out by our mechanic. We will definitely be back when time for another car. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review for Northern Kentucky Auto Sales

This is the first time I have bought a car in which I did not feel pressured at all! Bryan and Aaron were both great through the entire process. Used car salesmen seem to have a reputation of being dishonest, but I really felt like these 2 salesmen were honest and so helpful. They were really laid back and great about answering all my questions! Thank you Bryan and Aaron! I will keep your business cards and certainly recommend you to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend

We had two relatives purchase vehicles from Northern KY Auto Sales and were very satisfied, so we decided to see what was available. We found a Honda Accord Hybrid with low miles. Rick was our sales person. He was friendly, and easy to work with. He recommended that we take the car to a mechanic of our choice to have it inspected, which we did. There were no high pressure sales tactics, just friendly and comfortable service. Would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Highly recommend this dealership! When I got there, they immediately gave me attention and helped me look for the perfect car. They even allowed me to take it to a mechanic before purchasing it! David, one of the workers there, was very patient with me and helped me decide what my first car should be. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great place to buy a car- Make sure to see Bryan!

Nothing short of an exceptional experience at NKY Auto Sales. Bryan was absolutely awesome through the entire sales process, and even fought to get us a price on an amazing vehicle that we could afford. I couldn’t have been happier with how the buying process went!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Great experience, friendly, no high pressure. Smooth process from start to finish. Fast loan approval. Would highly recommend. Give them a look first, if in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you for helping me find my dream car!

They helped me purchase my dream car! Excellent customer service and friendly environment. The car was in great condition, and runs so smoothly. I couldn't have asked for a better car/price or a better experience. Thank you Bryan Berry, and Northern KY auto sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal, even better service

This dealership has a diverse inventory with something for every budget. I purchased a very nice car for much less than I would have paid elsewhere. As a bonus Rick made the entire process smooth and easy with ZERO pressure. He was open and honest and everything he said would happen did, just as he described. Would definitely buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

We recently purchased a car from Northern Kentucky Auto and worked with David Kuchar. I cannot say enough good things! Best used car experience we have ever had. Great prices and our car is in great condition with no problems at all. David is knowledgable, professional and great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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