Reviews
Always there for you
I have to say if your car has a problem they stand by and make sure it gets fixed...they have always been there to make sure I was completely satisfied...they will go out of there way even after they sell you a car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sharlene, Thank you for sharing some feedback with us. Our team was so pleased to hear that we exceeded your expectations of a first class experience through and through. We look forward to working with you for many more years to come. -Azalea Hann, Client Relations Manager
Dennis Eich is the best!!!
I’m on my 5th Mercedes and Dennis has given above and beyond customer service!!! I am always getting the best advice on any service needs and given thorough inspections to keep my cars in the best condition. Thanks Dennis!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cindy, We truly appreciate you taking some time to share your feedback. It is such a great pleasure to see that Dennis continues to exceed your expectations of quality service and care with every visit. We look forward to seeing you again. -Krista Alshouse, Client Relations Manager
Excellent
Dennis was very helpful and attentive and I was very satisfied with the service I was taken in as soon as I got there and attended to immediately
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We truly appreciate your feedback and it is so wonderful to hear that Dennis took such wonderful care of both you and your vehicle. We look forward to your next visit here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager
Excellent Service
Dave Fast is the best service writer I have had the privilege of work with. He has been taking care of my wife's Mercedes for 15+ Years! He is a great guy and you can trust that he will always make sure you are well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing some feedback with us. Our service team was so happy to hear of your glowing words. We look forward to many more years together. -Azalea Hann, Client Relations Manager
Always the best experience!
I love Fletcher Jones. They are always on their "A" game. The service is superb and I will not take my car anywhere else in Las Vegas!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing some feedback. Our team was so happy to hear that your time here with us left such a memorable impression. We always strive to deliver our guests with the best experience! We look forward to seeing you again. -Krista Alshouse, Client Relations Manager
Customer
Exceptional customer service. The team made me & my family feel like we were family. Warm friendly atmosphere. Very informative salesman. He knew the product he was selling. Approval process was quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We appreciate you taking some time to deliver us some feedback. We are so happy to hear that your time here at Fletcher Jones Imports was beyond incredible and inviting for you. Welcome to the Fletcher Jones family. -Krista Alshouse, Client Relations Manager
knowledgeable
the entire staff was knowledgeable and friendly. Service was done on time and car was washed. I was treated with respect and will recommend to my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the recommendations. We will continue to strive for 5 STAR experiences to all of our guests. If you have any questions, please call me directly at 702-364-2878. Kind Regards, Tashi Scott - Guest Experience Advisor
new car
I had issues with the module in the car and did not want to keep it. They gave me a new car instead. this twenty five word thing is stupid and you should get a bad rating for your survey time by waiting my time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mo, Thank you for your feedback. We are so pleased to see that our team was able to help provide you with an exceptional experience. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager
Hi Mo, We appreciate you for taking the time to provide us with a review! Please call me directly at 702-364-2878 if you find that there is anything you need. Thank you truly, Tashi Scott - Guest Experience Advisor
John sarantidis well experience service person
My excellent services with john Sarantidis his professional always welcome my self to come back Thank you john S for your excellent work. Ofelia velazquez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ofelia, Thank you for your feedback. Our service team works diligently to ensure that our guests receive a first class experience with every visit. We are so happy to see that John took such wonderful care of both you and your vehicle. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager
Dave Fast is the best.
I have never gone any where else to get my vehicle serviced. Dave Fast is the most honest man and I always know that I am being treated fairly. I am so thankful that I found someone I can trust. And my car is such a great car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Kelly, Thank you for sharing your feedback with us. We are proud to be your first choice when it comes to servicing your vehicle. We look forward to your next visit with us. -Azalea Hann, Client Relations Ma nager