Reviews
Friendly fast great coffee I really didn't have to wait
Friendly fast great coffee I really didn't have to wait very long and it smelled nice in the waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
They have decent coffee in the waiting room.
They have decent coffee in the waiting room. And nice cars on the lot. Can't think of much else good to say. I feel taken when I visit for services.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Always clean, very friendly staff, knowledgeable about
Always clean, very friendly staff, knowledgeable about service and sales. Tasty beverages available all the time
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Everyone is helpful.
Everyone is helpful. I bought the car from Kenny Rose. He made the appointment. The service department was ready when I got there. There were snacks and coffee and comfortable seating while I waited. The car was ready in about 40 minutes. I could not be happier with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Steve zharris and Roman were great help.
Steve zharris and Roman were great help. I had a window issue after I left. When I brought it back in Steve asked about the problem and got me a loner. He and Roman kept me updated over the next 2 days. Bob in service was great when he called me and when I picked my Jeep up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Steve and Roman were able to help, and we hope to see you again!
This dealership is always very clean and very
This dealership is always very clean and very comfortable. Everyone there is always very friendly and helpful.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.
Knowledgeable- friendly- quick- nice lounge.
Knowledgeable- friendly- quick- nice lounge. Jared was very helpful. It was my first visit there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jared delivered such a great experience!
I was treated great, felt like I was heard, an Appreciate
I was treated great, felt like I was heard, an Appreciate it. Just hope my windshield will be covered with my warranty!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
I have no problems with them about anything.
I have no problems with them about anything. They are always courteous and respectful and wanting to take care of whatever need I may have
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
The service writer did an excellent job of communicating
The service writer did an excellent job of communicating with me about my truck on its current needs and future needs which all work was performed very well.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.