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Lithia Chrysler Jeep of Reno

(3,538 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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The service is good.

The service is good. The place is very clean and everybody is really nice, and they were spot on when they told me what time would be done

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your feedback on the cleanliness and service at Lithia Chrysler Jeep of Reno. I'm glad to hear our team's timing estimates were accurate for you. We appreciate your business and hope to assist you again soon.

We were very happy with service and very happy with our

We were very happy with service and very happy with our jeep thank you thanks

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience. At Lithia Chrysler Jeep of Reno, we appreciate hearing about your satisfaction with our service and your new Jeep. We value your feedback.

I am very appreciative of the exceptional service that

I am very appreciative of the exceptional service that Bob and all the Service Team provide. It’s the reason I keep coming back!

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  • Overall experience 5.0
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Dealer response

Thank you for recognizing the outstanding service our team at Lithia Chrysler Jeep of Reno provides. We appreciate your continued loyalty and are glad to keep meeting your expectations.

the dealership is clean amd professional, however the

the dealership is clean amd professional, however the alignment between pricing and scheduling options on the website and what is reality are quite different.

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  • Overall experience 4.0
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Dealer response

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

I had a 250 appointment.

I had a 250 appointment. I got there 25 minutes early. They immediately took my car in and was done by 305.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with the service timing at Lithia Chrysler Jeep of Reno. We appreciate your feedback and are glad the process was efficient.

I had an oil change only took 45 minutes and I was out

I had an oil change only took 45 minutes and I was out with no problems

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with the oil change service at Lithia Chrysler Jeep of Reno. We appreciate your feedback and are glad you had a satisfactory visit.

The buying experience was fine.

The buying experience was fine. This was a custom order so I knew what I was getting.

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  • Overall experience 5.0
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Dealer response

Thank you for choosing Lithia Chrysler Jeep of Reno for your custom order. We appreciate the feedback on your buying experience.

Steve Harris was fantastic - professional, proactive,

Steve Harris was fantastic - professional, proactive, courteous and fair. I would hire this Man in my business!

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  • Overall experience 5.0
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Dealer response

We're happy to hear that our team met your expectations during your visit. Thank you for choosing Lithia Chrysler Jeep of Reno.

Did oil change and was quick.

Did oil change and was quick. People in service were nice and polite. Place is very clean too. My only “complaint” is when I called to make the appointment I was left on hold for 15 minutes. So I hung up and did it online via chat.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

Wonderful experience.

Wonderful experience. I’m a very happy Jeep customer and very happy Lithia customer. David was super-helpful, the process was smooth and efficient. And I love my new GC 4Xe!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. It's great to hear our team was able to assist in making the process smooth and efficient as you found joy in your new GC 4Xe.