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Lithia Chrysler Jeep of Reno

(3,632 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,632 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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Service

Took great care of my teen daughter who was getting her Jeep service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this stellar review!

Purchased 4 new tires!

I thought they did an excellent job! It was ready in an hour as promised! Thanks, Cheryl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review, Cheryl!

John made sure we were aware of the suggested service for...

John made sure we were aware of the suggested service for our 2015 Jeep Cherokee to keep us rolling. He gets a 10 and we’re very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!

Review of Service...

Greg Bahl, Service Advisor, was terrific; i.e., a keeper. ;-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Nice Job!

Charlie gave me great service with my Jeep Grand Cherokee! Everything looked wonderful with the detail work also. I really like the new location and building also. The young man who picked me up at the airport was also very helpful and took care of my luggage. Thank much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello, thank you for your kind words and this wonderful review!

Great customers service

Just want to say Robert Pearce has always been very helpful and friendly. Never looks upset always smiling. Ruben has taken care of me sense day 1. I appreciate everything you have done. Love my Jeep its bad xxx just like her owner. And Kevin is a very nice man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

long time customer

Own two late model Jeeps, 2019 Cherokee Trailhawk Elite & 2014 Wrangler Freedom model. Always have received good service and sales experience. They try to please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

Service Appointment

My service rep at the express lube desk handled my routine LOF/Tire Rotation professionally and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us.

Jeep fix

Jeep of Reno has been treating us right, from purchasing to service top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Great Service

My oil change was completed and done in the time that I was told. Everything was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!