Reviews
Honest, helpful and dedicated staff.
Kenny Rose exceeded my expectations and got me into the perfect Jeep for my familys needs. Him and the gentleman in finance (whos name escapes me right now) made the entire buying process painless. I left with confidence in my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out!
I dropped my Cherokee off for an oil change and was...
I dropped my Cherokee off for an oil change and was greeted immediately. Robert got me processed right away and was very thorough in making sure I got what I needed. At pick up the vehicle was right there. Very professional and nice men!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Molly
Had my car service for a check engine light that went on
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback.
5 * Service
5 * for Service! The Service Rep, John took good care of me and helped me to get my Rubicon back on the road with a good team of techs behind the 1st class service he provided!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review!
Used car experience
Tony at Lithia Chrysler Jeep of Reno was such a Awesome, outstanding, guy to work with and professional on every level. We cannot thank him enough for making our daughters first car buying a great experience. Thank you again Sincerely the Novak, Perchetti and Neuhauser Family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
Great Service Department!
Always top shelf customer service, and we really like the new facility!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Very enjoyable
I recommend this dealership and I don't usually do that for a dealership. Keep up the good work and everyone have a Happy Thanksgiving
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Great warranty service
Stopped in for, Ben promptly told me it was covered under warranty and schedule the work. He always kept in the loop with follow-up calls to make sure I understood all the work performed. Very happy with the experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us!
Quick, professional, attentive
I needed a recall completed. This place got me in 6 weeks before anyone else in town. In and out
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your stellar review!
Rober Black
I have worked with Robert Black before and I have no problem with him I enjoy him very much when I can afford a new one will deal with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!