Reviews
Always a pleasant experience with the knowledgeable
Always a pleasant experience with the knowledgeable staff. Their level of professionalism is top tier!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad our team's professionalism met your expectations.
despite some setbacks everything was corrected and mike
despite some setbacks everything was corrected and mike kept me in the loop through the entire process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are glad our team could assist. If you need further support, please feel free to reach out.
Always get my oil changed at Lithia Chrysler Jeep!
Always get my oil changed at Lithia Chrysler Jeep! Jared always takes care of my car and makes sure I’m informed about any upcoming services I may need. Super helpful! Thanks Jared!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
We spoke with Ruben Camarena on the phone regarding the
We spoke with Ruben Camarena on the phone regarding the Jeep Compass we were interested in. He was very friendly, informative and professional. We made a deal over the phone as well as an appointment at the dealership. Ruben met us right away and already had the vehicle washed and waiting in the showroom. He showed us the car and all the features. When we returned to his office he had the deal we had discussed prepared with no changes or added fees. Rubens boss, Mr. Moore then met with us, reviewed the deal and discussed available warranties. We discussed and negotiated the package we wanted with no pressure. We then met with the finance manager, Colby Connie to finalize everything. He went over all the financial documents and had even contacted GNCU to inform them we were credit union members and got us a lower interest rate. Colby was thorough and pleasant to work with. Ruben then assisted me to get the Jeep app on my phone as well as connecting both our phones to the UConnect system. Ruben was awesome to work with. He made the whole process enjoyable! 5stars plus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!
Bought my jeep 5 years ago with you , I’m very happy
Bought my jeep 5 years ago with you , I’m very happy with sales & service throughout the years. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Received fast, efficient service for my oil change.
Received fast, efficient service for my oil change. Greeted right away and staff was very friendly. They had me in and out extremely quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
Went well above and beyond what was required for
Went well above and beyond what was required for excellent service! Helped with finance options and offered service options - stressing what were priorities.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Outstanding service and great customer support.
Outstanding service and great customer support. Service personnel were very knowledgeable and helpful during the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your positive experience with us at Lithia Chrysler Jeep of Reno. We appreciate your kind words about our team's service and support.
Had a problem with my warranty and they were able to fix
Had a problem with my warranty and they were able to fix the situation. And complete the work in a timely manner.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I'm glad we could help resolve the warranty issue and get the work done efficiently. If there's anything else you need, feel free to reach out. Take care.
Ben was very helpful and answered all my questions .
Ben was very helpful and answered all my questions . Made my viste to Lithia very easy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!