Skip to main content

Michael Hohl Subaru

(58 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Hohl Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Michael Hohl Subaru is the best!

This is the nicest car dealership I have ever dealt with. Buying my car was a friendly, no pressure transaction. The service department is incredible. They are friendly and efficient. Very helpful when scheduling, dropping off my car and picking it up. No rush. And yet, the service is great and almost always finished before the estimated time. I drive more than 30 miles to get my Subaru serviced here rather than use the dealership in my town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Service

Michael Hohl has always taken care of me Chris Is service is a great guy they are replacing my brakes for free on my 2020 Ascent. I have purchased three Subarus here from Homi and will continue to purchase as long as they take care of me. They are very good and easy to work with. The only thing that is disappointing thing is no courtesy loaner program so you need to take a shuttle, wait, or get a ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mike, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

DONT DO BUSINESS WITH MICHAEL HOHL a IN CARSON !!!

I bought a 2016 Dodge Journey from this company a couple of years ago, I wrote previous reviews about how they dealt business, so now that it’s 2022 we finally found out what the noise was in my car this entire time. Took my car to dodge dealership to have diagnostics test ran they found that two of the motor mounts was going out and so was my struts. Now michale hohl said they looked over the car apparently they did not. They sold me a lemon for 14,000. I highly do jot recommend this company at all they lie they fight with you they send someone to imitated you. And they don’t fix stuff they quote you for. I will never buy from this company again I hope any other buyers have the car looked at before buying. If you feel something is wrong and they don’t listen to you go to someone else. Worst customer service worst dealership and a bunch of liars. They are just lucky me and my kids never got into a wreck with this car. Piece of crap dealership!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi Madd, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. We want to regain your trust and your business so please reach out to us at (775) 885-0400. We will work with you to resolve this matter to your satisfaction.

Service

Happy with servicing of my Outback Suburu at this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

Fast service

Best place in Carson City to buy or service a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your confidence in Michael Hohl Subaru, and for your business. We are thankful to have you as a customer.

Hohl Subaru

Went in to by a used Outback XT. Left with a new Outback XT. Great Salesman Homi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the five stars, Jeff! We hope to see you back! -Michael Hohl Subaru

30,000 Mile Service

Keith Sarao helped me get the car in and out and explained all the services that were done in a way I could understand. Also pointed out, what needed to be done sooner than later. It was a very pleasant experience. Thanks for the car wash too, the car was nice and shiny driving to Colorado the following week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ann! Thank you for the five stars, Keith. We're glad to hear that your visit here with us was such a positive one. We hope to see you back! -Michael Hohl Subaru

oil change and general service

We made an appointment and when we arrived they took the vehicle in promptly. Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kerry, thanks for the five stars! We're glad to hear that your visit with us was such a positive one and we hope to see you back for all of your future automotive needs! -Michael Hohl Subaru

Suburu

Efficient, no nonsense, friendly, comfortable surroundings

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you saying so, Bruce! Thank you for coming to Michael Hohl Subaru!

Michael Hohl Subaru the best place to buy a car.

Taylor Hall and the rest of the team at Michael Hohl Subaru were awesome, they all made me feel like family there. the best experience ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Vince, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!