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Michael Hohl Subaru

(58 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Hohl Subaru from DealerRater.

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Hohl Subaru Review

Changed the oil on my 2017 Outback quickly and with correct parts. Not very good to buy a car here though with their $500 Documentation Fees and $2000 Market Value Adjustments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gary, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent service.

Very good service department, clean and inviting, We also purchased our vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Michael Hohl Subaru, we appreciate your positive feedback!

Great Vehicle with Friendly Sales Staff

First Subaru great experience. Recommending the experience to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are honored to receive your support. Thank you! - Michael Hohl Subaru Team

Buying a new car, smooth process

It was like Kevin G. knew what my husband and I were there for, an STI. They told us it got there an hour before we came so it felt like it was meant to be. Kevin has great customer service and has superb knowledge about the car, as well as being super helpful and friendly. We bought a car here before and I definitely recommend this to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Julliene, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Subaru. We hope to be of service to you again! Take care!

Janie Judd

Excellent service as usual. Arvin, Selso provide consistently good service. Took our car in early and was done in allotted time. Even early. Great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy our Michael Hohl Subaru team earned your five stars. Thanks, Janie!

Steve in Parts

Steve in Parts a great guy to deal with. Followed him from Reno. Have never seen the guy get worked up about any. Great personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joe, Thanks so much for the five-star review! We're honored you've come to work with Steve here at Michael Hohl Subaru! We're glad to hear you value them as much as we do! We'll see you next time!

Excellent service

Excellent service and very friendly and helpful and very professional I just recommend to my friends and family the one do I go it’s in Carson city nv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recommending the Michael Hohl Subaru team to your friends and family, Hector! We're grateful for your support and look forward to your next visit!

DEALING WITH DISHONEST DEALERS WHO BAIT AND SWITCH

VERY DISHONEST, LET YOU DRIVE OVER 50 MILES AND THAN SWITCH THE DEAL ON YOU. IF YOU DON'T LIKE IT WELL JUST DRIVE BACK 50 MILES. BAIT AND SWITCH LIARS WHO DON'T HAVE THE FIRST IDEA HOW TO WORK WITH PEOPLE. I WHEN BACK HOME RATHER THAN DEAL WITH THESE DISHONEST PEOPLE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Attention Tahoans!

I've lived in So. Lake Tahoe for over 30 years and had my last Subaru for over 18 years. My 1997 Subaru was the most reliable, gas efficient, low maintenance, and “excellent in the snow” car I ever had! However, it was time for a new car. I did my research and looked for the best deals and found that Michael Hohl had the best selection and best prices around! I also know that they are familiar with California DMV requirements. I was pleased that their sales person did not pressure me and I was able to “just look around” and test drive the car I was interested in. There was just a little issue with the vehicle I purchased, nevertheless, the sales manager graciously corrected the problem! I highly recommend Michael Hohl Subaru! I'm more than happy and very satisfied with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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$25 visa gift card to test drive a vehicle

I turned in form for $25 gift card on Aug 31 2018 and never received the card. I didn't purchase but it said no purchase necessary. They threw the form out. Shame on them. Nick Reinhardt is a very bad man do not purchase from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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