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W.I. Simonson Inc.

(1,092 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,092 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Purchased a new car.

Purchased a new car. Farshad and Karen (genius) was just amazing. Very satisfied with the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

New Car Buying Review

Fast, Excellent, and Easy. If you are in the market for a New MB, please W.I. Simonson first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Sales Team was extremely knowledgeable and professional.

Sales Team was extremely knowledgeable and professional. Provided great service. I would recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kj, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Purchased a used car.

Purchased a used car. Had to return it 2x for repairs, performed under warranty, so that was great. Promised a 2nd key that never arrived. Super inconvenient and false promises. My follow-up inquiries didn't help... no response. I wont go back for my new car purchase. Andrew.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Tried resolving by phone multiple times thru multiple employees

Buying experience.

Professional, helpful, patient, accommodating. Knowledgable salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lawrence, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Owner

Received Excellent service overall I gladly give a rating of 10/10 for Daniel Ha

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yong Soo Kim, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best Service

Sam is one of the best sales guys I know. He was really supportive in all Areas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cihan Soeguet! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great advice and care in my selection from Marcus Jerry

Great advice and care in my selection from Marcus Jerry and finance manager Romina Chenaghchi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lewent, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz!

Buyer

Very professional, flexible and honest. Has been very helpful and exciting experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Azhar, we are very happy to have provided you with such a positive experience!

Another Amazing Experience at W.I. Simonson

I have purchsed my last 6 cars from this dealership and with the help of their fleet Manager Mr. Farahmand. In the current market with the scarcity and shortage of cars, they were able to find exactly what I want and get it to me with all that I had asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Saman, thank you for taking the time to leave a review for us at W.I. Simonson Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.