W.I. Simonson Inc.

Excellent experience Will recommend everyone I know

My only complaint is the service department does not have enough loaner cars. Last time I had to wait one month for a car.

We told Steven in Sales that we were looking for a GLE and he found the perfect car, the color we wanted, at a much better price than any other dealers we contacted! He was patient and explained the new features. Mark in Financing was patient about explaining the different warranties and made the payment process hassle-free and fun. Made car buying stress free!

Wonderful, personable service keeps me a repeat customer. Marcus Jerry took such good care of us. Not to mention my car is fabulous. We are loyal customers. Best, Wendy Hammers

W.I. Simonson should be avoided at all costs. I purchased a $150,000 vehicle from them back in February. I am located out of state, I called, they gave me a price, I paid. Simple. I arranged shipping, and I had the vehicle shortly. That part was easy. The nightmare began when it was time to register the car. I was assured that the process to register the vehicle in my home state was initiated by the dealer back in February (76 days ago). A few weeks after this, I hear nothing from my local DMV. I call, they state no paperwork was ever received from W. I. Simonson. I call them, they state paper work was sent to the California DMV and sometimes the California DMV takes a while. Seems understandable. I give it a month. I hear nothing. I call the California DMV, they have no record of any paperwork being sent over by W.I. Simonson. I call the dealer, they state they will look into it and get back to me. A week goes by, I hear nothing. I call again, ask to speak to the title manager. Goes to VM, I try to reach them for 3 weeks without success. During this time I have been calling my bank multiple times, they also have not received a title from the dealership. Its been 76 days now. No registration, W.I. Simonson has failed to send over any paperwork to the DMV or bank. I have a car sitting in my garage that I can't drive legally. Now I have to get lawyers involved. An absolute nightmare. Stay away from this place.

W.I. Simonson should be avoided at all costs. I purchased a $150,000 vehicle from them back in February. I am located out of state, I called, they gave me a price, I paid. Simple. I arranged shipping, and I had the vehicle shortly. That part was easy. The nightmare began when it was time to register the car. I was assured that the process to register the vehicle in my home state was initiated by the dealer back in February (76 days ago). A few weeks after this, I hear nothing from my local DMV. I call, they state no paperwork was ever received from W. I. Simonson. I call them, they state paper work was sent to the California DMV and sometimes the California DMV takes a while. Seems understandable. I give it a month. I hear nothing. I call the California DMV, they have no record of any paperwork being sent over by W.I. Simonson. I call the dealer, they state they will look into it and get back to me. A week goes by, I hear nothing. I call again, ask to speak to the title manager. Goes to VM, I try to reach them for 3 weeks without success. During this time I have been calling my bank multiple times, they also have not received a title from the dealership. Its been 76 days now. No registration, W.I. Simonson has failed to send over any paperwork to the DMV or bank. I have a car sitting in my garage that I can't drive legally. Now I have to get lawyers involved. An absolute nightmare. Stay away from this place. Oh, and to add to it, I bought the car "MB certified" and was reassured it was in "mint condition". When I shipped the car over, I noticed the back seat was torn. To be fair, they did offer to reimburse me up to $500 once I showed proof of repair, but because they failed to send over paperwork, I can't legally drive it to even have it repaired. Thanks.

Great service very professional Made sure I got the car I was looking for

The dealership was great and Keyhan was great helping me with the vehicle I wanted to purchase. I will definitely come back when I need another vehicle.

Marc and Sam maybe me feel very welcome and treated me very special. I was very satisfied

If you purchase your new Mercedes, Marcus will take care of you unlike any other. I bought multiple high value AMGs over the past decade and Marcus' honest, frank and cordial way of conducting business is hard to find in this tough environment.