W.I. Simonson Inc.

Raul (the general manager) ,Saad (in sales) and Marc (in financing) - a class act team!

Agent was professional, knowledgeable, eager to help, patiently explained the paperwork.Very pleasant person to do business with. Highly recommendable. I leased a car and I?m in love with it!

I have been a loyal customer of W.I. Simonsen for 20+ years and my recent experience was exceptional. Marcus Jerry is the absolute best along with his assistant Karen and Elias in finance who expedited my paperwork. I would not ever go elsewhere for my Mercedes! They are truly the dream team and my car is awesome!!!

Excellent service,from both sales and finance.Great experience in car buying.would recommend this dealer.

Recently, I took my 2020 Mercedes-Benz GLC 300 to W.I. Simonson for maintenance and repairs, and while I expected to pay a premium, I was shocked by the $6,200 labor charge for replacing an engine wiring harness. This cost seems way above industry standards, even for a luxury dealership. The situation was made worse by poor communication from service advisor "Giovanni Cappalonga" . I asked for an estimate on how long the repair would take but never got a clear answer. When I followed up on the service status, my calls were not returned, adding to the frustration they didn't give me a loaner. the overall experience left me feeling overcharged and neglected. I strongly recommend getting a second opinion and a quote from another service center before committing to any significant repairs here. W.I. Simonson needs to reconsider their pricing and improve their customer communication.

I just got my EQS SUV at W I Simonson All the individuals I dealt with there were amazing Fedy, Hamid, Ali and Iman. I will be coming back for my next Mercedes again to this place.

I had an outstanding experience at WI Simonson. From the moment I walked in, I felt like part of the family. The staff were incredibly warm and welcoming, taking the time to understand my needs without any pressure. They offered great deals that were transparent and fair, making the whole process smooth and stress-free. It’s clear that they genuinely care about their customers and go above and beyond to ensure satisfaction. If you're looking for a dealership that combines excellent customer service with a personal touch, this is the place to go. Highly recommended!

Excellent service, beautiful dealership, awesome, convenient, location. Incredible inventory of new and Pre-owned cars!

My buying experience was phenomenal Sam Farkhondeh the salesman provided a fantastic buying experience. Today was the third vehicle I have purchased at your dealership and each and every time I have had a extremely pleasant experience. I highly recommend your dealership.

It's always a pleasure to work with Simonson Mercedes in Santa Monica. Their people are always friendly, courteous, very well informed about details, and very organized and attentive.