Reviews
The most fun you'll ever have buying a car!
I had the best car-buying experience ever at Deery Brothers of Ames! My salesperson, Joseph Battles, was the absolute best; very knowledgeable with a positive attitude. He worked tirelessly to get me into a new Jeep Renegade at the price I wanted, and made the overall experience a fun one! Ben and Doug were amazing, too! Thanks again for everything, guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SUV Search!
They really helped me get into a vehicle despite my negative equity on my trade in! And they respected my budget!! I love my new 2016 Jeep Patriot!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great purchase of my Ram 1500
Geoffrey was fantastic to work with, very easy to discuss with and low pressure. Really seemed to want the best deal for the customer (me in this case) I would highly recommend working with Deery Brothers of Ames
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Personable
Joe was very attentive to our needs, we felt welcome and our experience was posit I've and personable. We looked around at other deals and we felt like a number. Derry and Joe made us feel right at home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect
Great customer service, staff goes above and beyond for their clients and to get them in the car that best fit their needs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good team
Went in to trade an older Jeep for a new one. Got a very fair price on both ends of the deal. Ryan quickly responded to all my requests and we were able to wrap up the deal very quickly. I was presented all the warranty options without it being pushed on me. Nice team of folks. -- Jim K.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect
Never been more satisfied with a dealership. My expierence was wonderful, it was very laid back and I was never rushed or pressured. I could not be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fun time!
I knew it was time to say goodbye to my old car so started looking around. A good friend recommended Deery and set up a time for me to meet with Geoff. Geoff was great! Gave me several options and stayed late to get me on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Vehicle, Below Average Customer Service
I'm very happy with my purchase, I got a great vehicle on great condition. But the customer service was lacking -- not from my sales rep but from the Sales Manager. It's the sort of short term thinking that eventually hurts your business. It's not about price, it's never about price. It's about value. The way you treat people is a large part of that value and that's missing from Deery Ames. On top of it, they had only one Finance Manager working on a Saturday morning so it took 2.5 hours to get everything done, despite the fact that we had pre-negotiated the price and that I just had to fill out my check from the bank.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We got what we came for.
We went to trade in our old car and get a new one. While they weren't able to accept our old one they did negotiate with the bank so we get a new car anyway.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car