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Williams Buick GMC

(542 reviews)

Reviews

(542 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2018 Yukon xl "Satisfied Customer"

Mac/Malcolm earned the sale, (got me every incentive possible, and gave me great value for my trade), professionally followed up on every detail down to the lic.tag that i requested. Thanks, guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mac was great

My experience with Williams GMC was great. Everyone was nice and Mac was awesome. He always responded quickly when I had questions and was great to work with. Genuine and a good guy. Not pushy. I would highly recommend working with these folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Top notch

Found vehicle on internet, Julisa answered a few questions about vehicle immediately and Kevin made the sale. Same day. Very professional and helpful. Thanks Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Excellent, thank you so much for leaving us this review!

Acadia purchase

I have driven a Lexus for about 12 years and decided to try something else. Made a short list of what to consider and after driving the Acadia looked no further. Williams GMC has an easy to get to location on South Boulevard (I will not miss Independence Blvd) and a great team of sales professionals. I enjoyed working with Gene who is outstanding. Years of experience translates to a pleasant experience with no pressure and the feeling that the customers needs are what matters.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Excellent! We are so glad you decided to give us a visit. Thank you for choosing Williams Buick GMC and we look forward to seeing you again!

Great service!

We worked with MAC CHIAGRU who was outstanding from start to finish. We were looking for a truck with low milage and found one. The only issue is that the ad stated back up cameras which would have been a nice feature to have, but the truck did not come with it. We got the low milage and the truck was in super condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback! We're glad everything worked out. Thanks for choosing Williams Buick GMC!

No Hassle Purchase

We found a car online, drove it, signed papers and were done in less than a hour and a half. Our salesman Hatcher was very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Excellent!

Best dealership experience in 40 years of car buying

Every person involved was exceptional and did everything possible to make this the best.possible auto purchasing experience. Salesman . Sales mgr, and finance person went out of their way to exceed my expectations and even helped me in ways I didn’t even think of. Salesman even came in on his day off to bring me the truck and explain it’s functions. I have purchased many new cars and this was by far the best dealership experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

So great to hear, thank you !

Prompt response to an unscheduled problem

Just said. I had a problem that occured while drving, I called the dealership and they took care of the problem as soon as I could drive there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vehicle Purchase

Albert Perez was great saleman an well educated about the knowledge/sale of the vehicles. Mr. Kanabroski Finance Dept did great job breaking down the details of the purchase of the vehicle!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic

This is the second GMC that I have purchased from Williams and both times I have dealt with Gene Simmons, told Gene what I wanted and he came thru for me ! This might sound strange but I bought cars sight unseen this goes to show me that this is a well put together dealership!! By the way I live in Cola. S.C. THANKS GENE!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.