Williams Buick GMC

Service was excellent, Mac was our salesman and I highly recommend asking for him :)

The dealership's response is laughable below as they want me to call to discuss. I've talked to every manager there. They've done nothing and left us stranded in another state for a month. We found out yesterday that Appleplay no longer works in my car- we ask when will you have an update and the answer is typical- no idea. So much for my $80k car RUN far away from this dealership. We bought a new Yukon Denali and have been treated horribly. Our new car broke down out of state and this dealership REFUSED to get us home. It took a month for us to return to N.C. I had a dangerous recall on my vehicle and it took a month and a half to get it fixed because they don't have any loaner cars. When I get to appt I had to wait 40 minutes to sign 1 paper! I get in the car and the gas tank is on Empty. The dealership is cheap. The management rude and indignant. I'll be going back to German car

Gene is first class. He is as kind as he is professional. My wife doesn?t like any salesman, but she likes Gene. I would happily recommend friends and family to Williams Buick GMC to receive top quality in customer service and care.

Worked with a Gene Simmons. He made the buying experience as simple as possible! Thank you.

We had visited another GMC dealership and were pretty serious about a Terrain SUV. When we went back, it had been sold. Since it is near the end of the model year, there were no deliveries planned for the current model year. We searched the internet and found a very similar vehicle at Williams GMC. I filled out the form and within minutes got two responses from two different people at the dealership. I called the first one and we had a nice conversation and I explained my thoughts. She said she would check inventory and send me a list of options. I never received any more information. Five days later, I got TWO emails again from the same two people asking if there was anything else they could do. I responded to both telling them I never received an inventory list or more information like I was expecting and we just agreed to buy another vehicle at a Toyota dealership the night before. The vehicle I bought was just a little bit less... so the price of GMC was not far off. They lost the sale because they didn't do what they said they would do.

Very Good experience. I am always Please that my car will will be taken care of.

Great experience from beginning to end. Sam kept me informed every step of the way. Repair quality is very good so far.

Williams GMC met all my needs. Got the price where I needed it and in the car I wanted. Dan was excellent.

They put us in a situation where we drove 2.5 hours for an appointment to purchase a car and then sold to the person they could squeeze the most money out of. We sat to finalize the deal, they asked us to sign the offer, then when we didn't want "Data Dots" they sold the car out from under us. FYI Data Dots costs them $189, they tack it on to every car at the price of $589.

They double booked appointments to see the same car. Then knowing we came 2 hours to buy it they sold to the other people... after showing us a purchase agreement.