Reviews
2017 Honda Sonata Sport 2.0T
Dealership was pretty straight forward. Only mix came with bluelink, apparently my car is one of the few 2017 model/trims which bluelink cannot be used for remote starting.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Sorry that you cannot use Bluelink for remote starting on your vehicle. We appreciate your business. Please reach out to us at 301-670-4800 if you have any other questions.
Thanks tony
Tony you helped this young Caribbean doctor get his dream car and you were even more helpful teaming me up with someone in the finance department to help me secure a loan(sorry forgot your name)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for feedback. We appreciate your business and are glad you are enjoying your new dream car!
Nice experience
Good sales person, limited amount of time., good deal. He was pleasant, offered me coffee on both occasions and he didn't make me wait forever. Also, took me to return my rental vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad that Jacob was able to help! We try to make every experience as quick and efficient as possible.
Sante Fe purchase
Izetta was very helpful and knowledgeable with the purchase of my car. She made the buying experience enjoyable and stress less. It was a good experience
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Christie. We will pass on your kind words to Izetta and the team at Gaithersburg Hyundai.
I keep coming back
This is my third Hyundai lease from this dealership. I'm certain I'll be back in three years for a fourth. Bill Sherrill is a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that Bill was able to help! Thanks for returning to Fitzgerald's for another lease! See you next time.
Review of sale of Hyundai Santa Fe Sport
The sales experience was wonderful. Everyone really took care of me with no pressure, answering all of my questions and making sure that the vehicle I selected was what I wanted. I could not have been happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled you are so satisfied with your buying experience at Fitzgerald Gaithersburg Hyundai! We will be sure to pass your kind words on to Jesus. Please feel free to reach out to us at 301-670-4800 if you have any further questions.
The best car buying experience, in my opinion
The Manager, Mark Law, was outstanding in making sure that I was able to get adequate financing options. I highly recommend this place because of him as well. John Dutton was my very professional, friendly and helpful sales professional. He was really busy and I had just walked in unannounced while he was helping customers. Mark and John worked well together to help me with my needs. I felt very satisfied with my care buying experience (this is my 6th car but second car with this company--first time at this specific dealership). I think this is the best car buying experience for me and I bought my previous car from the same company, different location. I'm coming back to this location without hesitation because of Mark and John for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience with John and Mark. We love to hear from our customers! We really appreciate the fact that you returned to purchase with again.
I thought by checking the box at the bottom of the page that I didn't have to leave a review?
I really don't have time for this right now, I just wanted to get the survey over with. Sorry. Now I'm adding additional words to meet the 25-word minimum so this can be completed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rachel! We appreciate you taking the time to post your review for us.
Fitzway is Best! (and I'm not being paid to say it!)
Bought several cars here; pleasant salespersons and managers. And the price always ends up the best even without all the haggling other 1960s style dealers require. A real pleasure buying here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you for returning to us again and again to purchase with us! We will pass on your kind words to Izetta and the team. See you next time!
Overall Great Customer Service Experience
Andrew was a great sales person to work with! He offered me a variety of vehicles that fit my budget and the color I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We hope you are enjoying your new Hyundai!