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Hemborg Ford

(1,279 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday 10:00am–8:00pm Closed

Reviews

(1,279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hemborg Ford from DealerRater.

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Great service

Great communication and enthusiasm. Treated me honestly without trying to upsell needlessly. I value their business practice and community contribution.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Hemborg Ford Team

Always a Good Experience

Always a pleasant and good experience at the Service Counter. Good follow up on all aspects of the service including recall notices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Hemborg Ford Team

Great Experience

We have come to Hemborg for sales and service since 2009 and every time we visit we are always satisfied with their service. This time to purchase a new vehicle and Tony was the best...Thank You Tony!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Ricole, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Hemborg Ford Team

Great experience and friendly people

Every time I take my truck into hemborg always have a good experience whether it is a service or a technical issue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your input, James. We're glad to hear that you are consistently impressed with the service we offer here at Hemborg Ford. If there is anything more we can do for you please come back and see us any time! Take care! The Hemborg Ford Team

Well Done

Luis was very helpful and understanding. Willing to go the distance to make me the customer happy. Thanks again Luis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review, Justin. Please come visit us if you need anything else, be it service or sales. The Hemborg Ford Team

Great service. Customer needs. Great facility.

Always great customer service. Keeps me updated on all my ford needs. Always offers comfort for any wait times. Staff is there to help me with any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Jason made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Robert Quintero, Service Manager robertquintero@hemborgford.com

Great Experience buying a Ford Escape

We had a great experience dealing with Liz Cobb in internet sales and Rene Perez in sales! Both were highly professional and knowledgeable! We are happy with the price we paid for our Escape and with the trade-in amount they gave us for our old ford! Rene spent a lot of time with us explaining the car's features after we completed the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Hemborg Ford Team

Friendly, quick servicw

Customer service was quick and friendly. Jason made sure our car was expedited when he heard we were leaving on vacation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Jason made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Robert Quintero, Service Manager robertquintero@hemborgford.com

Best Service Ever! Tony Rocks!

I love how the folks in the service department remember me and my car. Tony is simply the best service person I have ever worked with at Ford. Thank you Tony for a fantasic experience everytime I bring my car in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Hemborg Ford Team

Great service

Great service fast and friendly I would recommend this dealership highly if you need work done on your car go to Hemborg ford for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Hemborg Ford was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Robert Quintero, Service Manager robertquintero@hemborgford.com