Reviews
Great service
everything was a smooth process. Everyone was helpful and made the whole process easy. I would recommend this dealer to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Hemborg Ford Team
Great service
Everything was great like always. Hemborg Ford is the place to go. Love the snacks and coffee. Will not change Hemborg
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Robert Quintero, Service Manager robertquintero@hemborgford.com
Miguel Velasquez was amazing. I am very glad that hemborg...
Miguel Velasquez was amazing. I am very glad that hemborg ford found this guy. My daughter took her Lincoln mkc for service and Miguel answer all her questions about her mkc.. Lincoln.. it great to have a Lincoln service advisor so close to home..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Frank. Please come visit us if you need anything else, be it service or sales. Robert Quintero, Service Manager robertquintero@hemborgford.com
First service experience for Hemborg. All dealership...
First service experience for Hemborg. All dealership personnel were over the top friendly. I was greeted promptly by Tony. He listened to my concern, called me exactly when he said he would, and they fixed my problem without any nonsense. They also washed my vehicle before I picked it up. I would strongly recommend Hemborg Ford, and all their team members including Tony. Conveniently located and easy to get to. Great store- great people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Quintero, Service Manager robertquintero@hemborgford.com
Great service that everyone needs
Jason was a big help with service after my truck was stolen. Inspected the truck for safety and repair issues...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Hemborg Ford was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Robert Quintero, Service Manager robertquintero@hemborgford.com
Very knowledgeable and professional. Always on point with...
Very knowledgeable and professional. Always on point with taking care of my car. It is refreshing to go to a car service department and receive to notch service. Trust is important.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Robert Quintero, Service Manager robertquintero@hemborgford.com
Not up to Expectations
I was misled about the status of my vehicle and to arrive with it not complete was disappointing. The service manager did correct the mistakes made by service team in a satisfactory time. But it did require me to readjust my schedule and more money out of my pocket.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Robert Quintero, Service Manager robertquintero@hemborgford.com
Typical dealership experience
Nothing great stuck out. Typical dealership. Every one was nice enough, but no one goes out of there way for you.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Matt! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Robert Quintero, Service Manager robertquintero@hemborgford.com
Excellent Service and crew
They did all of our recalls and did an oil Change in the time frame given us earlier. The Service writter was very polite and knew her job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Gayle and Robert. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. The Hemborg Ford Team
Great customer service
Jose was friendly and very helpful! Definitely recommend servicing your car here and if possible request Jose. Was a quick turn around. Super easy experience.Thank you Jose!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Richard. Please come visit us if you need anything else, be it service or sales. Robert Quintero, Service Manager robertquintero@hemborgford.com