Reviews
Chris Cunningham was absolutely awesome.
Chris made us very comfortable in making our decision to purchase new Mitsubishi from the Autoplex dealership. He answered all of our questions and went above and beyond our expectionations. We will tell others of our great experience today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Breece Higgins went above and beyond my expectations!
I was thoroughly impressed with how hard Breece worked to find both cars I have purchased from him. He found exactly what I was looking for and I could not have been more happy with my vehicles. He is always prompt in returning calls and answering questions. I will definitely be using him for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris Cunningham was the best. Very helpful.
I was ready to purchase a vehicle and Chris was there to help me answer all my questions. He knew everything about the car. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris Cunningham is absolutely wonderful!
The first day I came I only wanted a test drive. I was so impressed that I actually drove the car I was looking to buy within 10 minutes! There was no pressure to buy. I left about 15 minutes later. That NEVER happens! I went back the next day to buy a Mitsubishi Outlander Sport. There was never pressure to buy. The price was fair and I have NEVER experienced such great customer service at a dealership in my life! I am still in disbelief that I bought a vehicle with such ease. This place is awesome. Chris Cunningham was the nicest sales person! He is a great guy through and through.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris Cunningham is top notch
My wife and I drove up and before we could walk across the parking lot Chris was introducing himself and asking how he could help us. We told Chris we had a letter from the dealership about a sale going on and wanted to look at trading in our car for a new Outlander. I gave Chris the VIN number of the Outlander we found online. Chris took us into his office, made us comfortable and went and got the Outlander, pulled it right up front, showed it to us and allowed us to test drive it. We questioned the color so Chris took all the time we needed to show us other Outlanders with the same equipment we wanted in different colors. We eventually stayed with our first choice. Chris got us into our new Outlander in minimal time and at the price we were looking for. I would recommend Chris and Hurstautoplex to anyone looking for a new or used vehicle. Chris was a great man to work with and I now know I have a true friend in the car business. GREAT JOB CHRIS. Written by Gary and Jackie C.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a new car
Chris Cunningham far exceeded my expectations
Chris Cunningham was a tremendous help in buying my car. He showed me the cars that fit my needs. He went out of his way to please me. He drove to the Lewisville Autoplex and brought back a car that I wanted to test drive. The car I ended up buying was exactly what I wanted right down to the colors, features and the Price. I didn't have anyone to help me get the car I purchased home, so he drove my car to my home for me, with the help of one of the other salesmen. I would recommend Chris Cunningham to anyone who wanted to purchase a car. Chris Far Exeeded my expectations!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
Went looking for a Ford Flex....got just what I asked for! Couldn't have had a better experience..........started off kinda shaky, but then Reece show's up with his super hero cape! Best experience ever! John was great as well, getting the paperwork completed quickly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time buyer
This was my first time buying a brand new car and I must say Hurst Autoplex was an awesome experience. Chris Cunningham was the first person I spoke with and he was a delight. No pressure selling at all. I told him what I was looking for in a car and monthly payments and with the help of the finance department he made it happen. In 2 1/2 hours I know have a brand new Mitsubishi Mirage. Most importantly I will remember my experience at Hurst Autoplex and I will highly recommend them to everyone. Thanks again, Chris Cunningham.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
100% Satisfaction!
My Daughter recently purchased a 2015 Mitsubishi Outlander Sport at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire process was painless! The moment we were approached on the lot by Chris Cunningham, we both felt an honesty comfort from him. He did not push, pull or yank us around to buy from him. He made arrangements to let her drive the car for 24hrs so that we could make sure she felt 100% safe to drive the vehicle she was looking to purchase. We let Chris know that our main goal was to have the SUV purchased under my daughter’s name only and the need to get the lowest possible purchase price and interest rate possible. Chris, the owner Jim and staff made ALL this happen for her. Chris was on the ball, knew what he needed to do, and was there to help us, NOT JUST SELL A CAR! They day of purchase, Chris had us in and out within 1hr of completing the credit application (including the cleaning prep time for the vehicle). The owner spent time with my daughter educating her on what she should be doing now and in the future to help improve her credit score even more. Rick in financing helped explain what the different financing options/add-ons were and how they worked and if she should or should not get them. There was another gentleman that we had interactions with, but I have forgotten his name and I apologize. Thank you Hurst Autoplex Mitsubishi for the excellent service. And THANK YOU Chris for not only the service you gave us during this process, but your service to the United States of America! Will DEFEINATLEY recommend to family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Non-pressured buying experience
Had been looking for a clean used Outlander Sport to purchase and found it at Hurst Autoplex. First impression by sales staff always set's the tone at dealership during a purchase. Autoplex staff aced it as far as wife and I were concerned when we arrived and started the process. The key was they listened to what we were looking for in the used Outlander we asked about. Took auto for a drive and liked the auto the dealing process from there was great zero pressure. During the process of discussing various payment options we asked about a new one also. After given both options we decided to purchase a new Outlander Sport instead. My compliments to Sales Manager Rick Massey very professional and easy to work with he sealed the deal. Also special Thanks to Asst. Floor Manager Chris Cunningham for Great Customer Service and function review of the Outlander and make ready. Recommend this dealership to everyone new auto purchase should always be this easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase