Reviews
Great experience
Dealt with Eugene Garcia on buying a vehicle. Very helpful and worked hard to get the price we needed for trade in and price for vehicle we wanted. Very professional and caring. Would highly recommend him to anyone wanting to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service Department
I've had the pleasure of dealing with Nathan on two occasions for oil changes and a couple other minor things. Each time I was dealt with courtesy and professionalism. I was made to feel that I mattered to him and to his business. Thank you everyone in the service department for your excellent work and your friendliness; from the technician to the cashier - you are simply marvelous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic Dealership
This is my second car from this dealership and each time I am surprised at the level of service provided. Friendly, efficient and honest people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Quick, easy, and painless!
I just purchased a 2015 Outlander 1 week ago. The process was the easiest and most painless car buy experience I have had. I explained what I wanted and my price range; I got MORE than what I what I wanted and at a fair price. I do not feel that I was being "worked over" by the sales consultant. If every car buying experience was like this, I would by a new car every year! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
My wife and I just purchased a new Lancer from James. We were treated respectfully and courteously by everyone we talked to. James helped us with our choices from start to finish and made our car-buying experience the best we've ever had. Everyone we dealt with, including the sales manager and John Daly, treated us the way you expect to be treated, but rarely are. We highly recommend James and Hurst Autoplex Mitsubishi.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top Notch Service and Professionalism
I just purchased a pre-owned Ford F-150 truck from Lewisville Autop[ex and since I had concerns of the lift that was on the truck, I needed everything checked out to ensure there was nothing that needed my immediate attention. Let me also say that the my sales rep Jeremy and the management team there are outstanding as well and had mentioned me to take my truck to Hurst Autoplex as they have all the necessary equipment to check the my list of items regarding the lift and their team would take care of me. Well, Nathan Hausser greeted me upon my visit and as I gave him my information and my "list" of things that needed to be done; Nathan was attentive, listened to all my concerns and gave me the assurance that everything would be looked at in detail and assured me that they would take care of me. I was completely surprised by not only the attention and assurance to my concerns, but at the time the technician was working on my truck, Scott had come out and went over in detail what my concerns were specifically and covered all items of exactly what he had done. Scott was very attentive to my concerns as well and answered all my questions completely. In closing, ( want to say that Nathan Hausser and Scott were very professional and answered all my questions and concerns completely. I highly recommend this dealership for all your vehicle purchases and services needed on your vehicle. I'm very impressed with the team and you now have a customer for life! Thank you, Randy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome service department
Every time I have used the service dept, Nathan has been very thorough and efficient. I drop my car off with a my honey-do list,and get it back at 100% with in a good time frame. My only complaint is there is not a courtesy car service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome and fast
We really enjoyed our experience at Hurst Autoplex Mitsubishi. Our dealer did an awesome job finding what we wanted and needed. He also did a great job getting us the best deal! He has awesome customer service skills and has kindly gone the extra mile! I highly recommend Hurst Autoplex and Chris Cunningham
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales experience for a great vehicle
My wife and I recently stepped into Hurst Autoplex to test drive a Mitsubishi Outlander Sport. As soon as we parked we were met near the entrance to the building by Chris Cunningham. We quickly learned that Chris is the type of guy that is everybody's friend. He's not at all pushy, asks pertinent questions and is an excellent conversationalist. I cannot recall a time that I ever was so relaxed during an automobile transaction. One unique item to point out is that Hurst Autoplex deals with a substantial amount of very high dollar sports cars as well as "lifted" trucks....vehicles with very high price tags. Our little purchase seemed to pale in comparison. But Chris treated us and our sale with the utmost respect and attention to detail...something we truly appreciated. We also interacted with a few other Hurst Autoplex personnel while there and everybody was very pleasant. We will absolutely consider Chris and the Hurst Autoplex when we make our next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Personable and professional
I worked with Jimmy Hawes and he was amXing to work with. He made sure everything was clear and he worked to get me the best car for the best price I could have. He was so friendly and helpful working with me. I am so happy to have a car from Hurst Autoplex!! I would highly recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car