Hurst Autoplex Mitsubishi

This place is a class act. They were super easy to deal with, no hard sell tactics, and they did everything they said they would once we negotiated the deal. Hands down the easiest car buying experience I've ever experienced. I highly recommend them.

We went into it knowing exactly what car we wanted...I called on the car and that exact day I drove over to look at the car. They had the car pulled up front and ready for me when I arrived. The overall process was pretty easy. We knew exactly what we wanted and that is what we got. After a few hiccups and one repair they offered to drive the car to us since we lived out of town. They fixed everything they promised and the car was perfect. With it being a used car there were expected repairs....we were stern on what we wanted done to the car before we made a purchase and they delivered. Thank you Hurst Autoplex for making our experience as painless as possible. Chris Cunningham and Jimmy H. took great care of us.

Worst buying experience of my life......bought a 2011 Cadillac CTS on Oct 04, 2014, was not able to get car registered in my state (New Mexico)) until January 21,2015, because of empty promises and laziness and lack of concern by HURST AUTOPLEX EMPLOYEES. It has cost me $ 387.27 in penalty fees at my MVD...and I will fight to get my money back, because they should have taken action to get it done in the time period. Who, if there is anyone at this dealership, who will step up and take care of this issue? Maurice Pruitt (575) 361-5016

Spoke to Breece Higgins on a rare vehicle had took his word the car clean I drove 1,700 mi. from CT. was happy SEB PIZZO

i've had the typical car buying experience for years and when i walked in, i prepared myself to do battle with these guys like i have in the past. from the get go i was greeted by Chris and he wasn't pushy or all over me like a lot of dealerships. he allowed me to look around and explained that he'd be available if i need any questioned answered. as i narrowed down what i wanted to look at he was there to answer questions i had and even told me things i didn't even know to ask. the level of knowledge on the cars he sells was very impressive. with all the info at hand i knew i had made the best choice for me and we went inside to get the paperwork done. knowing this would take some time i called the sitter and let them know id be a few hours. by the time i sat down in the chair he had all the paperwork ready to go and we joked and talked and 20 minutes later he was shaking my hand and telling me congratulations. i was shocked by how quickly and efficient he was. i was still waiting for the long drawn out process that made me wanna rip my hair out. i never felt like he was trying to sell me on something but more like he was helping get what i wanted. he then lead me over to John Daly (the finance guy) and the great service continued. john welcomed us in and explained in detail all the details of the warranty and charges that applied to me. i never felt pushed into anything i didn't want and he even explained at one point that i didn't have to decide then about my warranty but that i could look it over and get back with him. it was great knowing i didn't have to make a large financial decision on the spot. after about 2 hours total i was driving my new car off the lot after they washed it for me. i left so quickly that the wife and i were able to go get lunch together because we didn't have to spend the entire afternoon sitting at the dealership. this was a great experience and Chris and John made it that way. i went back a few weeks later to pick up my plates and not only did they recognize me and welcome me in even though i wasn't there to spend more money but they put my plates on for me and washed it again. i will be defiantly coming back to see these guys next time we are in the market for a car.

Beware. Bought a used car on Friday. Returned it on Saturday. The dealership bombed the car with air freshener to cover up the smell of cigarette smoke. Smoke was the one caveat I mentioned before driving 2 hours to drive the car. They saw me coming, bombed the car the night before, and then assured me there was no smoke. Thanks for teaching me a very valuable lesson about trusting car dealerships, Hurst Mitsubishi!

I have been extremely impressed with Hurst Autoplex Mitsubishi. I began looking for a car and found the perfect vehicle. My sales agent was Breece Higgins. Since I was more than 200 miles away Mr. Higgins assisted me over the telephone and internet to make my car buying experience as easy as possible. He was very professional and patient with me. He was fair and honest with me. Mr. Higgins responded quickly to each phone call/email. I am an extremely happy customer. I was treated with respect and received efficient service. From the time I stepped on to the lot until the time I drove away in my dream vehicle I was all smiles and giggles. Thank you Breece for allowing this experience to be one of joy instead of frustration. I would recommend this car dealership to any WOMAN or man. As a woman I expect car salesmen to try to get over but this dealership proved that is not ALWAYS the case. Five Star dealership in my opinion!!! Thanks again!

Kevin, the Inernet Mgr, and John, the Finance mgr, both have taken the car buying experience, and customer service, to a whole new level. I have bought several European cars from other dealerships in the past, and I have received pretty good customer service overall. From the minute that you step into the Hurst Mitsubishi Autoplex dealership, you can tell that they do things differently, they greet you with a friendly smile, and ask can they assist you. I never felt pressured or rushed to make a decision like others in the past. Kevin followed through with everythig that he said he would including the car payment that I could afford. John also was equally accommodating as Kevin, and also did everything that he said that he would, this was by far the best car buying experience ever, for me, great customer service,, respectful, and honest, good job guys!

After an extensive search for the perfect vehicle lasting for over a month, we finally found one that we absolutely love for a great deal!. The vehicle and the price were exactly what we saw online. We had our own financing situated and were not pressured into being financed with their dealership. Overall it was a great buying experience, not to mention the Outlander we purchased is AMAZING!!!

I am an expecting mother and was looking for a more "mom friendly car". Let me just start by saying WOW! I have bought a few cars and I have always dreaded going to the dealerships because of how much pressure the dealers put on you when you are vulnerable. My dealer Chris was so easy going and I never felt pressured. He guided me through each car I was interested in. I did not go to this dealership to get a Mitsubishi, although I left with a beautiful Outlander Sport and I have never been more proud to drive a car. I also want to say that this was the fastest car buying process I have ever experienced, quick and to the point, which is incredibly important because no one like to wait hours to make a purchase. other dealers always try to sale you this and that and drag it out, not Hurst Autoplex. They obviously pride themselves on providing a fast easy car buying experience, I love them! I feel so lucky that I had such a wonderful experience with Chris. I will definitely be returning to this dealership for my next auto purchase.