Hurst Autoplex Mitsubishi

It's The Best Experience I have had with a Dealership, was not pressured at all to buy, and worked with me to fit my budget.

I contacted the dealership (Holt Chrysler, Jeep, etc) through the Internet as I was interested in test driving a used vehicle. The Internet Manager referred me to Kelli to assist with the test drives and to discuss my intentions/goals for purchasing a used vehicle. Although I did not purchase, Kelli was positive, professional, and more concerns with my needs as a customer rather than trying to coerce me into another direction. I was so pleased that I provided her with my contact info to follow up.

Seen jeep online ..Drove 6 hours jeep wasn't what we expected .They said that deposit would be returned it has been 3 weeks and no return deposit..

My wife and I recently purchased an Infrared 2014 Mitsubishi Mirage at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire proces was painless. We were needing to know before we came in if we could even afford the payment before test driving and deciding on a specific model or color. I put my application in online and received a call from Kevin Sparger about 20 minutes later. We discussed what our needs were and what our budget would be, and I asked if he could give me an estimate on the monthly payments. Kevin was more than happy to accomodate me, he actually gave me estimatess on both a 2014 Lancer and a 2014 Mirage, per my request. He calle dme back and gave me the figures and we were very pleased with the outcome, so my wife and I told him we'd meet him Saturday morning at 9 when he got there to look at the cars and test drive them. When Kevin came in it was less than 5 minutes and we were on the road test driving. When we returned to the dealership, we told Kevin what we wanted as far as the payment, and if he could get it in under that line we'd buy the vehicle then and there. Not only did he get us in that range he suggested running my wofe's credit as well to see if we could get a lower interest rate. I had not thought of this before, but when he did that it knocked 3.5% off of the interest which allowed us to be able to get GAP insurance and still be under our required payment. Kevin was on the ball, knew what he needed to do, and was there to help us, NOT JUST SELL A CAR... Kevin had us out test driving paerwork done and driving off the lot (including the make ready time for the vehicle) by 11:15 that morning. A 2:15 car purchase wow, excellent service. John finished the paperwork with no haggling. Thank you to both Kevin and John

We saw the 2003 Dodge Dakota Online. We called, spoke with Breece, put the truck on hold with credit card until we could come see it 4 days later. We drove from Shreveport, LA to Hurst, Texas. We loved the truck, test drove it, purchased it and drove it back to Shreveport. Hurst has a 90 day/3K Mile warranty on their used vehicles. Little did we know we were going to need it. After being back in Shreveport a few days, the truck stalled out on us twice. We called Breece and he assured us we would be taken care of. We made arrangements through Breece for the truck to be repaired at a Dodge dealership here in Shreveport. We took it in, got it repaired at no cost to us!! It is working fine right now. WE ARE HAPPY CAMPERS!! They could have done out of site out of mind. BUT THEY DID NOT!! THEY HONORED THEIR WARRANTY AND THEIR WORD!!! To us, that means everything!!! If you want to deal with Honest people when you buy a vehicle, go to Hurst Autoplex!! WHERE A PERSONS WORD AND INTEGRITY MEAN ALOT!! You won't go wrong with these people -they say what they mean and mean what they say!! In God We Trust Guy and Patricia Terry

This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for financing. There was little pressure or other B.S. I live out in the country (64 mile drive) and they were willing to work with me. They had the car ready to go just as they said they would - all I had to do was sign the paperwork in person. Very easy. Car was delivered exceptionally clean and complete. Thanks!

Right from the start, my whole car buying experience was amazing. As a younger woman, I can feel intimidated walking into a showroom because in the past, there have been car dealerships that have tried to screw me over. Kevin was the first person to greet me. He took me to his office and began to ask me what I wanted, and what I was looking for, in a vehicle. I began to feel less apprehensive about the whole ordeal and more open-minded that someone was finally listening to what I wanted and not telling me what I wanted. Kevin showed me a Mitsubishi Outlander. I loved it! By the time all was said and done, and the papers signed, I was the proud owner of a 2014 Mitsubishi Outlander. The whole process couldn't have gone any smoother, and faster for that matter. Overall, Hurst Autoplex is a wonderful dealership. I would recommend it to anyone. Kevin really goes above and beyond to make car buying very easy. Thank you Hurst Autoplex and thank you Kevin!

Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. I would happily do business with Hurst Autoplex again.

I rated Hurst Autoplex Mitsubishi great because the customer service was exceptional. Everyone that I came in contact with at this dealership was extremely genuinely nice. The guys here always made sure that I was doing good during my car buying process. Even though I needed a little help in order to get my new car, they still wanted me to drive away in a new and better car just as I wanted for myself. Before coming to Hurst Autoplex, I received pretty bad service at another local dealership and it was very refreshing to be able to receive great service no matter what the situation. I look forward to going back to this establishment in the future and will refer everyone that I know to Hurst Autoplex Mitsubishi.

They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recommend to everyone! Thank you again!