Reviews
Very helpful and Great Customer Service!
I was looking for the right car for my family and I. I explained to Kevin that I was needing a reliable vehicle, and that I had my own financing. Kevin did not turn me away or pressure me to use there financing like other dealers. The vehicle I saw online was the exact vehicle I saw and purchased. Kevin did not try to sell me another vehicle. I really like the fact that the dealership offer's a warranty. Kevin was very helpful with financing and he kept in contact with me. The vehicle I purchased so far so good I have had no complaints.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchases of my 2014 Mirage MES
Your salesman Rick Massey was very good and gave me excellent service and all your other were very helpful. I will let other know how nice I was treated Jane Dowdy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service; Quick and Easy Process
I knew exactly the car I wanted going in; and though there was the usual "up-sell" tactics, I always felt taken care of and treated with respect. The test drive, dealer interaction, and even the financing process were pleasant. I was in a time constraint, and John Cury helped me out in the best way. The financing process, as I said, was extremely professional and easy with John Daly. Received a wonderful deal with a great interest rate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hurst Autoplex
Overall experience was great! The service staff is trustworthy and the sales staff was friendly and knowledgeable and they were able to get me into a new car with a great financing. Would recommend to family and friends and will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
dealer confidence
purchased our 2008 outlander new from huggins mitsubishi and nathan houser was a service writer there. He has been with hurst autoplex since huggins dropped the mitsubishi line. We have complete confidence in him in caring for our car and would recomend him as a service writer and the dealer one to be considered in purchasing a vehicle. Robert & Lydia Voyles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review
Really enjoyed the smooth operation of buying a car. Damon made sure everything went well with my experience and Mr Daly was very thorough with the financing process. Both gentlemen were very friendly! I recommend that many more people to visit this location!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car Purchase Experience
05/19/2014 To whom it may concern, I highly recommend Hurst Autoplex Mitsubishi for your car buying needs! These folks know how to treat their customers with both professionalism and courtesy. They are 100% family owned and when you walk through their door, you are treated like one of the family! Once you purchase a vehicle from this group, you do become part of this auto family and they treat you like it! I had the pleasure of dealing with John Daly, the Finance Manager on the telephone who helped set up my appointment and explained the loan process to me and was able to answer all of my questions I had over the phone. When I arrived for my appointment, I then met with John Curry, Sales Consultant who helped me with my entire car buying experience, helped me with my paperwork and put me in the exact vehicle that I needed and wanted! It was a great experience - the most easiest car buying experience I have ever been through! Way to go John Curry and he was so nice and professional and he knows his brand - Mitsubishi, which was very important to me!! Next, I met with Rick Massey, Sales Manager to finalize my vehicle purchase and sign my finance paperwork. Finance went very smoothly and Rick even got me a better finance rate through another bank! That was awesome, and I appreciate that! My overall experience with this dealership was 5 stars for sure! I have purchased both new and used cars in the past in my lifetime, and I have never had this type of experience before. As a woman, I felt comfortable and not pressured and at ease through the whole buying process. Again, I recommend Hurst Autoplex Mitsubishi for your car buying needs! You won't be disappointed. Warm Regards, Melissa Adams, Consumer and New Car Buyer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and Beyond Customer Service!
Kevin was an amazing rep to deal with! He drove over an hour to bring me a car to test drive which then lead to my purchase, as well as worked with me through all the financing! Always incredibly friendly, patient, and prompt to respond to all questions/concerns that a new car buyer has making the process simple and stress-free! Best experience I could have hoped for! I highly recommend not only the dealership for great pricing but Kevin for a great sales experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing customer service!
Was in a hurry to purchase. New what we wanted and what he wanted our payments to be. WALA! Kevin worked his butt off. Best place ever.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car for daughter
I was in the market for a new car for my daughter. I was looking for something reasonably priced and safe. After looking at several used cars, I started comparing the total deal for a new car. I found the Outlander Sport and its safety rating and overall warranty impressed me. We went in to look and Damon and John were both extremely helpful and nice. We worked out an agreeable deal and my daughter is now extremely happy with our choice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car