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Encinitas Ford

(150 reviews)
Visit Encinitas Ford
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
New (855) 417-9821 (855) 417-9821
Used (877) 262-7654 (877) 262-7654
Service (760) 579-6129 (760) 579-6129

Reviews

(150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Encinitas Ford from DealerRater.

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One of few dealerships that wasn't sketchy or pushy.

One of few dealerships that wasn't sketchy or pushy. Rich was great and very forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quality work on Ford cars and.

Quality work on Ford cars and. Trucks at reasonable prices. Techs are friendly and a great asset to the company. Parts are competitively priced and available the same day, most of the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very pleased with all service including transportation.

Very pleased with all service including transportation. All staff friendly and respectful. Thank you. Carolyn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch service department.

Top notch service department. Helpful and honest service managers. Get you in and out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. The team made buying an explorer super easy. Very informative, no hard sell. Pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My experience today purchasing a 2022 Mustang Mach-E

My experience today purchasing a 2022 Mustang Mach-E vehicle was the easiest, friendliest, and most professional experience I've ever had buying a car, old or new. I got the vehicle I wanted at the fair price I was seeking. Would recommend highly to anyone based on my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I love the service you have to offer!

I love the service you have to offer! I have very limited time to take my vehicle in and get serviced, but when you pick it up and deliver it back to me it’s fantastic! Can’t thank you enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Stay clear of their service department!

Stay clear of their service department!!!! They are the worst in Southern California!! They are completely incompetent in their ability to service a vehicle!! They had my vehicle for two weeks for an oil change and a recall and when I went to pick it up it was completely filthy and covered in bird crap!! I picked it up after hours and the service adviser Nick said it was clean! When I showed up it was a mess and the employees couldn’t care less that a 100k truck looked like crap!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Have bought and serviced multiple cars at this dealership

Have bought and serviced multiple cars at this dealership since 2013 and love working with them! Great team that makes your satisfaction a top priority. Very happy customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I really enjoyed working with Juan.

I really enjoyed working with Juan. Great sales rep. Unfortunately I was handed off to who I believe was the franchises owner for finance discussion. Got the typical car salesmanship pitch for an extended warenty. More or less was made to feel like an idiot for not accepting the extended waranty. I made it very clear at the beginning I wasn't interested in an attempt to save us all time. Never the less, I got the whole pitch. His finance bro customers making 200k$ a month are smart enough to get the warenty. So why am I so dumb? Not something I was interested in entertaining. Never heard the end if it through final signing. Very annoying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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