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2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award

Reviews

(696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of San Diego from DealerRater.

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Jesus was amazing!

Jesus was amazing! Helped me out to reach a deal the same day. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear our team was able to assist you so well. Thank you for choosing BMW of San Diego.

The sales person who help us is so friendly and explain

The sales person who help us is so friendly and explain to us all the details about the car that we like..overall it was an awesome experience..thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback and are glad you had a positive experience with our team at BMW of San Diego. Thank you for choosing us.

Great experience!

Great experience! Carlos and team were fantastic! Left with an amazing vehicle at a deal I never expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with BMW of San Diego. We're glad our team could assist and get you into a vehicle you're happy with. Enjoy the ride!

Had an amazing experience working with Tyler who made the

Had an amazing experience working with Tyler who made the experience of purchasing our BMW both fun and informative. He helped us navigate thru the process with ease. We especially loved the test drive and extra time Tyler took to introduce us to some of the features. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review. It’s wonderful to hear that our team made the process both fun and informative for you. Enjoy your BMW!

Had a wonderful experience at Bmw San Diego Jason Balelo

Had a wonderful experience at Bmw San Diego Jason Balelo is the best salesman I’ve ever had. I would recommend him to everyone. I know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your recommendation. We're pleased our team provided a great experience at BMW of San Diego.

I had a great experience!

I had a great experience! My husband and I dropped in to test drive the i4 on a Saturday without any expectation of leasing a car that day. (We were very early on in our search for a new car for me and I wasn’t quite sure what I wanted.) We met Shawn when we walked in and he was extremely helpful right away. We both test drove the car, and talked briefly about the numbers/terms that would work best for us, but had to leave quite quickly thereafter to pick up our son. We gave Shawn our info, as I really loved the car even though it wasn’t quite the color we wanted. Shawn stayed in touch that evening and was able to find the exact car we wanted in my desired interior and exterior colors. We came in the following day, test drove it one last time, signed the paperwork, and I drove away with my brand new BMW i4. (They even took the time to sit with me in the car and go over all the features and the infotainment system, which I really appreciated because that car has a lot going on!) The process was easy, relatively quick, and everyone we interacted with was super friendly and helpful. All in all, it was one of the best experiences I’ve had at a dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. It's great to hear the team at BMW of San Diego made the process seamless and helped find the perfect i4 for you. Enjoy driving your new car!

Lots of negotiations on all sides, but finally hammered

Lots of negotiations on all sides, but finally hammered out a lease on a 2025 BMW X7 M60i

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Enjoy your new 2025 BMW X7 M60i. We’re pleased everything worked out at BMW of San Diego for you.

I had an amazing experience.

I had an amazing experience. Came in late expecting to just look at a vehicle, but ended up finding what I was looking for and was leaving with the car I’ve been eyeing within 2 hours! Excellent customer service all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We're glad you had a great experience with us at BMW of San Diego and found the car you wanted. Safe driving!

I recently purchased a 330i.

I recently purchased a 330i. Carlos was excellent in demonstrating, negotiating, and delivering it. The finance officer was very efficient taking less time than I have ever experienced in purchasing an auto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thanks for sharing about your experience with our team. BMW of San Diego appreciates your kind words, and we're pleased you enjoyed working with us on the purchase of your new 330i.

Great customer service by Andre and all BMW of San Diego

Great customer service by Andre and all BMW of San Diego staff! Will definitely be back and I high recommend this dealer for your future BMW vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your recommendation and kind words about our team! Thank you for choosing BMW of San Diego.