Skip to main content
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award

Reviews

(695 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of San Diego from DealerRater.

Want to share your experience with this dealership?

Write a review

Great customer service,,, will recommend.

Great customer service,,, will recommend. I have bought 6 cars from BMW of San Diego. And overall great experience on the purchase. No pressure.. good explanation on the features and new technology this vehicles have. Sales man Daniel BRUMMET is a very patience person to deal with. And also it’s not only the purchase of the vehicle. The service department goes hand in hand… service adviser Malcom it’s very understanding and excellent individual on the explanations on the needs of your repairs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional.

Very professional. Customer service is a high priority. The upstairs lounge room is comfortable. I felt welcome during my time there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Follow up on servicing.

Follow up on servicing. This is a recall, as signing in, service manager suggested tire replacement and alignment, due inner wear. An all day servicing, was able to enjoy new x3 loaner til services completed, the next day. Drives much better, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brad Lawn has been my service manager at BMW of San Diego

Brad Lawn has been my service manager at BMW of San Diego for many years. He is always knowledgeable, polite and has communicated effectively. Last month, my car had a serious problem. Brad was empathic but more importantly creative in getting my car repaired and back on the road. I would highly recommend BMW of San Diego.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

BMW of San Diego checks all the boxes.

BMW of San Diego checks all the boxes. I was greeted when I showed up and had a very small wait to see an advisor. They put me in a loaner car and finished my car way before they thought they might. I was very happy with everything that happened.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unlike other BMW dealerships in the San Diego area, BMW

Unlike other BMW dealerships in the San Diego area, BMW of San Diego was able to rapidly and efficiently address the issue with my car (brake recall)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Andrew Kim was knowledgeable and very helpful. Good facilities. Free coffee. They also use mobile phone technology to update etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service and very accommodating and courteous

Outstanding service and very accommodating and courteous personnel. Really appreciate Chris’and Pedro’s service! Outstanding video report too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought six cars from this dealership.

I bought six cars from this dealership. I could not be more satisfied. Jason Balelo, the BMW sale representative, is always courteous, knowledgeable, and professional. When I need a car, he is the first person I call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to hear you've had such positive experiences with our team. Thank you for choosing BMW of San Diego repeatedly. We look forward to continuing to serve your needs.

Very helpful and very kind people.

Very helpful and very kind people. Very clean professional dealership. We purchased a used Van. We got a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your kind words. We're happy you had a good experience with our team at BMW of San Diego buying your van.