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Toyota of the Desert

(427 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–9:00pm Closed
New (877) 347-7166 (877) 347-7166
Used (855) 203-8646 (855) 203-8646
Service (855) 650-2508 (855) 650-2508

Reviews

(427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of the Desert from DealerRater.

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Good cars and service

Good customer service with great cars. Took a minute for me to get the deal I wanted but eventually everything fell into place. I ended up leaving the dealership happy with the price I got on the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best service ever.

They did everything possible to get to help me get a cars and truck out that same day, and the customer service was great. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

Raymond and Ramiro did an excellent job getting me the exact vehicle I wanted at an outstanding price! This dynamic duo actually BEAT the quote I got from an Orange County dealer. I was so impressed with the professionalism here. In and out of the dealership quickly painlessly 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 Tacoma TRD Off-Road

Overall had a good experience at this dealership. Did a Dealer-to-Dealer transfer because almost no Dealers in CA have the Manual transmission, vehicle came from AZ. Harry, my salesperson was very nice and excellent in the communication dept. My main knock would have to be the price, I realize that Tacoma’s sell themselves and dealers don’t have to budge much on the price but I would have liked it if they had budged a bit more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly Experience

We’re very happy we chosed Toyota to buy our new car, they are very friendly and cool when helping you, and they negotiate with you,and Sean was super he helped us all the way until we were done, he happily took us around to try out the cars we were mostly inclined to, they won’t leave you down at all!!also the managers Jose’s they were awesome too!! We left Toyota with what we wanted!! We love our new car!! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You for sharing your experience with Toyota of the Desert. We appreciate you taking the time to let us know how we're doing. Happy driving!

New car purchase

I purchased a Toyota Camry from Toyota of the desert sales people were very courteous and respectful show me around the showroom floor and I picked the vehicle that I wanted and I'm very happy with my purchase I would recommend Toyota of the desert to friends and family very happy with their service. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excelente

El servicio estuvo muy perfecto lo recomendamos con el vendedor Alex el viegon y mariposa muy bien con su ayuda gracias por todo Toyota del desierto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review us!

Horrible experience!

Went there to buy a 2018 toyota sienna, made a deal and then when I got to the finance department, they changed the price on me by over $1,895! I was not happy because they had already made a deal with me and lied to me about the price! They had already ran my credit. I was very disappointed that they had already made me a deal, get me to run my credit and then change the price on me once I got to the finance department. By the way, I had excellent credit and was planning to down $15,000. I was very disappointed. Also beware; the fleet assistant sales took a picture of my drivers license and insurance card with his cell phone without my consent. I find that very fishy!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

we are very sorry if there was any miscommunication about the price of the vehicle. If you would like to discus this situation further, please contact our Brand Advocacy Manager, Wendy, at wendym@toyota111.com. Thank you.

Please don't lie to your customers!

Went there to buy a 2018 Toyota sienna and had a deal with the fleet assistant sale with the car after negotiating for a good 2 hours. We agreed on a price. The fleet assistant ran my credit, took a picture of my driver's license and car insurance card with his cell phone without my consent and then directed me to the finance department. After signing some paperworks, I realize the price on the paperworks was not the price that I had negotiated for. In fact, the price was $1,700 over the price that I had negotiated. I even spoke to the manager as I was not happy and felt like I was being lied to with the price. The manager decided that he was only able to give me a $700 discount. I was so upset, I walked out. My credit score was excellent and I was planning to down $15,000, but because I had such a bad experience there, I would rather take my money elsewhere and purchase the car at another toyota dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant people

I took my elderly father to get some work done on his car. They did great work and the car was clean when we got it back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review us!