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Toyota of the Desert

(429 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–9:00pm Closed
New (877) 347-7166 (877) 347-7166
Used (855) 203-8646 (855) 203-8646
Service (855) 650-2508 (855) 650-2508

Reviews

(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of the Desert from DealerRater.

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Best experience I've ever had.

Met with Mariposa and Estela. They were both amazing! They made my wife and I feel like family right away. I have never felt so relaxed and comfortable in a dealership before. If you need to get a car definitely met with these two ladies.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4Runner purchase

Tim Gross was excellent in helping us buy our 4Runner at this location. Best car buying experience and Seth was really nice to work with too in getting all the paperwork done as fast as possible. Highly recommend these guys! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New purchase

The person that helped us did do his best with what he knew, but it wasn't what we expected a sales rep should be. We had to revisit and almost didn't get our second key. He was friendly, but didn't know enough about the vehicle for our questions. We were there at 10:30 and told him we had an appt that we had to leave by 1:30. I guess he felt the pressure because the paperwork never got to our window, so we had to come back. They did however give us gas for the trip, and a full tank when we bought it. He didn't know how to sync up the phone with the car, since new cars do not have CD players, so he had to ask someone else to help. He also had to get someone else to help us when negotiating the price... He mentioned that HE DOES NOT GO BACK AND FORTH, so that really made us rethink buying the car there???? In the end, another guy stepped in and did the job, thank goodness. From then on, smooth sailing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Customer

Excellent salesperson. Very relaxing transactions and very inviting dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Bought a new car

Thank you Maggie for your patience. You took good care of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for a pre owned car.

The salesperson was very helpful and courteous to all my questions , even though I was not able to purchase at this time. I will definitely call on their sales team in the future if I ever find the right car that will be in my budget. David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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In good hands

Kacy took our purchase personally as if we were family, and Nathan acting on his behalf left us feeling assured we couldn't be in better hands. This was by far the best and easiest experience of our car shopping lives. We have no doubts that we got the best possible deal we could, and it would not have happened without them! We are truely grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome experience

Thank you brando your service was great man 10 out of 10 for sure ; didn't treat me like a customer but like a close friend in a time of a changing life experience great job man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome experience!!!

Drew, LuLu and Victor in Finance were all awesome with handling our transaction!!! Super job! Would recommend this dealership! Can't compare the service to the others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience

Johnny and Ramiro made everything great. Very nice and easy experience. Would recommend this dealership to my friends everyone at the dealership was very helpful and courteous during my time at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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