Reviews
Terry Axel
Being a woman can be very intimidating walking into a car dealership. Jack Daniels Audi in Paramus makes you feel very comfortable and will help you find the best deals. Terry Axel was very friendly, professional and helped me find the right car for my family. I would recommend Terry to anyone looking for a new car. He was very patient and helped me find the right color choice. Will be back in 3 years looking for Terry Axel to help me find a new Audi.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great review! We appreciate your business and your feedback. Terry Axel is a veteran salesman and continues to please his clients year after year. We wish you the best of luck with your new Audi!
Mr. Henry Dukes is truly a professional!!
I was provided with excellent service at your dealership from the moment I called. Mr. Henry Dukes is truly a professional who understands his product and especially his client?s needs. It is a rarity to have someone actually do what they say they would do. Henry promised he was going to make me a very happy customer and he did exactly that. I initially thought Henry?s personalized customer service was an anomaly, and then he introduced me to his manager Frank Gebbia. All I can say is WOW! Frank?s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. The deal went extraordinarily smoothly with both Henry and Frank consistently going out of their way to provide me with top-notch service. They, together with all of the people I interacted with at Jack Daniels, made me feel like family. I hope you appreciate them as much I do. They are very valuable assets to your dealership. Thank you Henry, Frank and team for making this experience a sensational one for me. Sincerely Lo Gina Davis
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing this wonderful review! Henry and Frank are tremendous guys to have on our team. It's all about team work! Glad you felt like family, it's crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to dealing with you again!
Friendly, professional sales environment
Walked into dealership with a specific car and price point in mind. They took me seriously, I appreciated that. Ended up working with Tal via email and had David actually show me the car I wanted. Made me feel welcome. I drove 1 & 1/2 hours to buy my first Audi. And I'll be back in 3 years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad to see you had a wonderful experience at our Dealership. Tal and Dave are great guys, looks like they took good care of you. Should you need anything, please contact us. Welcome to the Audi club, see you in 3 years!
#1 Audi Dealership-Amazing Overall Experience & Genuine Team
I could not have left feeling happier with this dealership after getting my A3 this weekend. The sales manager Frank Gebbia found me the exact car I wanted with a price that absolutely could not be beat. Tal Vander the sales specialist made sure I was completely satisfied with everything about the deal and car from the second we got started in looking and still follows up to make sure I am totally happy! It is easy to be swindled at many dealerships, that is not the case at Jack Daniels Audi in Paramus, NJ. They will work with you and go above and beyond to make sure you are 100% happy- they are not pushy and everything was delivered exactly as promised. Jack Daniel's Audi Paramus- thank you for not only making my experience a professional and painless one but also a personable one. I will be with Audi in the future as long as I have Frank and Tal by my side. Many thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear the good news! Thanks for taking the time and leaving us this thoughtful review. Frank and Tal are true professionals. We look forward to dealing with you again! We hope you enjoy your new A3, which happens to be a great little car!
This is the BEST dealer in NJ
Don't waste your time on other dealer. This dealer will give you the best deal and you won't walk away with empty hand. I got Q5 from this week and very happy with price and everything. Ask for Terry and he will give you the best deal possible. Also Adam from Finance will give you the lowest APR if you are planning to finance. Don't forget the Audi tech support Arthur. He will answer your all Audi questions...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great review!! Glad Terry, Adam, and Arthur gave you A+ service. We really appreciate your business and hope to deal with you again soon! Thanks for choosing Jack Daniels Audi Paramus.
Best Dealer in NJ
This is the best dealer in New Jersey. I reached out most of Audi dealer and this dealer gave me the best deal. I highly recommend this dealer to everyone who want to purchase Audi!!! BEST EVER!!! Ask for Terry!!! He will give you the BEST DEAL!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words. We appreciate your business. Pass along the good word.
Tal and Arthur are exceptional!
Tal and Arthur are exceptional product experts, they are trusted sales people
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, we strive to make every Audi purchase experience exceptional. Hope to see you and your friends soon. We will pass along your kind comments to Tal and Arthur.
I no longer fear the car buying experience....
Just picked up my new A4 this weekend, and could not be happier with the experience at Jack Daniels. From the moment that my Sales Specialist, Tal Vander, introduced himself, I had nothing but excellent interactions. Tal is knowledgeable, patient, courteous, and willing to do whatever is necessary to make sure that you become a repeat customer. I would HIGHLY recommend Tal to anyone who is looking to purchase an Audi that is just right for you. You will not be disappointed. Arthur Nicholson, the Tech Specialist, was also a gem to work with. He was extremely patient and knowledgeable when explaining the details of the car, and I would definitely feel comfortable reaching out to him with any questions that I may have in the future. I'll be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this review. Car buying shouldn't be a fear, but a joyous experience. We're glad we were able to ease your worries and provide you with excellent customer service. Tal and Arthur build strong relationships with each of their customers. If you ever need anything feel free to contact them or anybody at Jack Daniels. Thanks for letting us earn your business. We hope you enjoy every day with your new car!! Thanks
Horrible experience. Unprofessionals here
Long and pathetic story short, I leased what I thought was a "NEW" 2013 Audi Q5, only to find out that the car was in a DOCUMENTED accident on the lot, police report and all. When I contacted Jack Daniels, the very professional GM, Soloman Faizi did not attempt to fix this, but rather had the excuse that he was not the GM at the time so he couldn't say why I was given a car that had an accident on its VIN number. Apparently no one can explain why I was given the car, Their company slogan about caring for their customers is complete xx! I have reached out to everyone at JDA about just giving my lease back and walking away, but I continue to be ignored. You're better off going to Millburn Audi.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My new Audi A6 and Terry Axel
Earlier this month I had the great pleasure of working with Terry Axel (salesperson extraordinaire) when purchasing my pre-owned Audi A6. He was extremely professional, knowledgeable about the car, caring and eager to help me find the right fit. Notice that I didn't say "sell" me the right car, that's not Terry's style. He cares about his client\friend (best quality a salesperson can possess), he listens (2nd best quality a salesperson can have) and finally, he delivers!!! Terry helped me realize a life long dream when I purchased this car. The best part of the entire experience is the friendship I now have with Terry. In addition to Terry, the entire staff was attentive to my needs and I really do feel like a member of the Paramus, Jack Daniels Audi family. I will be with Audi and this dealership for as long as I am driving. Happy Hunting All!! Rennard
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad Terry took good care of you. He is a model employee who has been with us for a long time. The A6 is one amazing automobile. We wish you luck with your new car.