Jack Daniels Audi of Paramus

Earlier this month I had the great pleasure of working with Terry Axel (salesperson extraordinaire) when purchasing my pre-owned Audi A6. He was extremely professional, knowledgeable about the car, caring and eager to help me find the right fit. Notice that I didn't say "sell" me the right car, that's not Terry's style. He cares about his client\friend (best quality a salesperson can possess), he listens (2nd best quality a salesperson can have) and finally, he delivers!!! Terry helped me realize a life long dream when I purchased this car. The best part of the entire experience is the friendship I now have with Terry. In addition to Terry, the entire staff was attentive to my needs and I really do feel like a member of the Paramus, Jack Daniels Audi family. I will be with Audi and this dealership for as long as I am driving. Happy Hunting All!! Rennard

I had a fantastic experience at Jack Daniels Audi of Paramus. Brand Specialist Terry Axel treated us like family and worked to give me exactly the deal I was hoping for. I could not be more pleased with the experience. Terry and the Jack Daniels AUDI team were super efficient and from beginning to end, the transaction was fast, and smooth. As soon as I stepped into JD Audi of Paramus you are made to feel like they really want to win your business and will go the extra mile to do so. So I enthusiastically recommend that anyone who's looking to get a new car to contact Terry Axel at Jack Daniels Audi of Paramus! I look forward to continue my relationship with them and will definitely recommend them to friends and family.

I purchased a new S6. I had payments left on my existing lease. They asked me to release my information to them from MB so they can call and find out the details. Then I find out they didn't pay all the remaining payments, which was not part of the VERBAL agreement. When I questioned the issue, they provided me with a paper i signed showing 4 payments not 5. They said they paid what they agreed to and will not budge....This is all after the finance person tried to convince us we owed them first months payment, when we specifically capped out out of pocket payment. Sneaky and intentionally dishonest. If you do use them , audi is a great car, make sure your take everything they say with a grain of salt, cause they are don't care once you sign.

Was able to buy a beautiful car at a very good price. Maurice arranged everything from a distance and I was able to just travel to NY to pick up the car.

While i didnt purchase from this dealer due to price on my trade, their service i was happy with. The first appointment to repair my sagging seat cushion on 8/2/14 dealer spent entire day and was not installed correctly with seat separating from frame. I complained, then on Tuesday 8/5/14 they took it back and did good job. This dealer has always given me loaners and transportation, and George is pleasure to deal with.

I will never purchase an Audi from another dealer. Jack Daniels associates Terry and Adam really took care of me and my concerns without passing judgments or trying to sell me something based on gimmicks like Audi of Bernardsville/Mendham and Paul Miller tried to. I almost went with a Mercedes from Globe but when I asked what makes them comparable to Audi, the brand specialist scoffed and said, "well Mercedes is Mercedes." Save it. Every service and modification experience I've with the dealership exceeds my expectations every time. They are invaluably reliable and I'm about to trade my 2013 in for a newer model. Terry is real, honest and no-pressure. After purchasing a new vehicle from him I felt confident and happy he was the one to get the commission. Too many times I've encountered salesman I just don't want to give to. Thank you for recruiting me and making me a loyal, repeat customer.

I cannot recommend Tal Vander enough as a car salesmen. We purchased an Audi Q5 from him after being lied to by Audi of Newton. Tal was not only a man of his word and completely transparent, but he had the pateince of a saint dealing with my emotional family members. He put in extra hours, went the extra mile, and was comforting even with my impossible-to-please family . . . and the price was so good I doubt he made anything on the sale! That is the level of professionalism and service you get with Tal - who I will almost exclusively buy from in the future if I can.

I wanted to reply to this message with some very positive feedback on Henry Dukes and Arthur Nicholson. Yesterday, we purchased/leased our 4th vehicle from Henry Dukes. Our first experience was at the Fair Lawn location and we were in the lot to specifically look at the Q7 inventory. Previously, we were very loyal Volvo users and were just "kicking the tires" on a thought to see what the Audi Q7 was like. My wife and I were very fortunate to run into Henry in the parking lot. I use the word fortunate with some major reasoning. I have been purchasing/leasing vehicles for over 30 years now. I can honestly say that Henry is by far the best salesperson I have ever had the opportunity to work with in purchasing a new vehicle. He is a master of making the new car experience smooth, and more importantly, enjoyable. The protocol that he employs makes us, the customers, feel extremely at ease. In fact, we were so enamored with his style and the quality of the Audi car line that we bought 2 cars from Henry in one day in 2012. His knowledge, communication style, demeanor and overall inviting personality make him a pleasure to work with. I would also like to provide some strong positive experience concerning Arthur Nicholson. Yesterday was our third experience with Arthur and we are both amazed at his extensive technology knowledge, his passion for explaining to customers in a clear and thoughtful way, and his very likable personality. When you drive away after a session with Arthur you are very confident that you understand the basics of all of the technology gadgets that are developed by Audi from one cycle to the other. I am a former CTO for a securities exchange on Wall Street and I know first hand how difficult it is to find and keep good people. I just wanted to share our thoughts with you on the tremendous experiences we have had at your dealership in the past 4 or 5 years. Your staff has made this a memorable and special experience on each occurrence. If I had the ownership's email I would send this to them as well. Sincerely, Larry and Linda Campbell

I took the time to write this review because I was impressed by the service I received from the team at this dealer. I went in there to test drive an Audi A3 and they were most helpful, they knew the brand and models inside out, they made sure all my questions were answered, they were attentive, friendly, respectul, and provided a pressure free environment. Definitely a must visit dealership if you're thinking about an Audi

I would highly recommend this dealership, as I had a great experience starting from the moment I pulled on to the lot until signing the paperwork. I have owned Audis in the past but can say that Jack Daniels has been the best level of service orientation and professionalism by far! Tal was great; he proved to be very easy to work with, very supportive in answering my questions and at no time did he put any pressure on me or try to force me into a quick deal, quite the opposite as he showed a willingness/flexibilityto go over several options to help me get to my price point. The last part of my experience on the initial day atthe dealer was getting a walkthroughand explanation of all the features from Arthur, who was extremely knowledgeable and helpful. Both Tal and Arthur went above and beyond in terms of their service as they continue to check in and offer support whenever I need it; they truly exceeded my expectations and I cannot recommend working with them enough! Regards Patrick